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Work Stress

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ISBN-10: 0534575765

ISBN-13: 9780534575762

Edition: 2005

Authors: Carlla S. Smith, Lorne Sulsky

List price: $239.95
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While many popular press books deal with issues of stress in the workplace, their target audience has typically been managers and administrators, not work psychologists or psychologists-in-training. This text is written by working psychologists focused at the level of the individual worker. It critically reviews the literature across the broad domain of work stress in a fairly non-technical manner, while retaining scientific integrity. Because of rapid changes in work environments from technological advances and a myriad of economic, social and other factors, this ongoing transformation of work stress creates a "moving target" for this subject. Giving structure to this fluid topic, the text…    
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Book details

List price: $239.95
Copyright year: 2005
Publisher: Wadsworth
Publication date: 10/7/2004
Binding: Paperback
Pages: 336
Size: 6.25" wide x 9.00" long x 0.50" tall
Weight: 1.034
Language: English

Dr. Lorne Sulsky received his Ph.D. in Industrial-Organizational Psychology in 1988. He has held faculty positions at Bowling Green State in the Faculty of Business, as well as positions in psychology departments at Louisiana State University, The University of Calgary, and The Wilfrid Laurier University, where he currently teaches.

Preface
An Introduction to the Study of Stress
What Is Stress?
Definitions of Stress
Stimulus Definitions
Response Definitions
Stimulus-Response Definitions
The Psychology of Stress: The Role of Appraisal
The Physiology of Stress
The Fight or Flight Response
The General Adaptation Syndrome
Conclusions
Models of Stress
Biological/Medical Stress Models
Selye's General Theory of Stress
Contemporary Biological Models
Behavioral Science Stress Models
General Life Models
Cognitive-Transactional/Phenomenological Model
Conflict-Theory Model
Job-Related Model
Person-Environment Fit Model (or P-E fit)
Job Demands-Job Decision Latitude Model
Process Model of Task Performance
Integrative Transactional Process Model
Conservation of Resources Theory
Cybernetic Theory of Stress
Stressor and Response-Specific Models
Conclusions
Stress Methods and Measures
Stress Research Methods
Stress Measurement Criteria
Reliability
Validity
Types of Stress Measures
Self-Report Measures
Behavioral Measures
Medical Measures
Selected Examples of Organizational Stress Research
The Laboratory Experiment
The Field Experiment
The Ex Post Facto Field Study
Current Methodological Topics in Organizational Stress Research
Subjective versus Objective Measures
Statistical Advancements: Structural Equation Modeling (SEM) and Meta-Analyses
Common Method Variance
Negative Affectivity (NA)
Cross-sectional versus Longitudinal Research
Conclusions
The Nature of Job-Related Stress
Macro-Level Work Stressors: The Occupation and Physical/Organizational Environment
The Job or Occupation
Police and Firefighters
Social Workers and Teachers
Health-Care Workers
Air Traffic Controllers
Office and Managerial Workers
The Physical Work Environment
Noise
Temperature
Heat
Cold
Interaction Effects of Environmental Stressors
The Organizational Environment
Routinized Work
Shift Work
Circadian Rhythms and Stress
Health
Attitudes and Social Factors
Shift work Coping Strategies
Blue-Collar versus White-Collar Work
Conclusions
Micro-Level Work Sressors: Role-Stress and Contemporary Sources of Stress
Role-Stressors at Work
The Role Episode Model: The Birth of Work-Role Stressors
Role Conflict and Role Ambiguity
Other Work-Role Stressors
A Critique of Organizational Role Stress Research
Contemporary Stressors
Work-Family Conflict
Models of Work and Family Conflict
Limitations of Work and Family Conflict Research
Stress Associated with Managerial Work
Dual-Career Generalizations
Solutions to the Dual-Career Dilemma
Computerization and Automation
Electronic Performance Monitoring (EPM)
Organizational Change and Transition
Downsizing and Job Loss
Models of Job Loss
Survivors of Job Loss
Downsizing from a Management Perspective
Conclusions
Personal and Organizational Strains and Moderators Health, Attitudes, Performance, and Individual Differences
Stressful Life Events, Daily Hassles, and Strains
Stressful Life Events (SLEs)
Defining SLEs
SLEs and Strains
Critique of SLE Research
Daily Hassles
Daily Hassles versus SLEs
Critique of Hassles Research
Organizational Stressors and Strains
Work-Related Stressors and Psychological Strains
Models of Job Stressors and Attitudes
Downsizing and Job Attitudes
Work-Related Stressors and Behavioral Strains
Work-Related Stressors and Burnout
Defining Burnout
Measuring Burnout
Moderators of the Stress Process: Individual and Contextual Differences
Gender
Ethnicity
Type A Behavior Pattern
Defining TABP
TABP and Heart Disease
Measuring TABP
Hardiness
Defining Hardiness
Critique of Hardiness Research
Culture
Conclusions
Coping with Work Stress
The Meaning of Coping
Psychoanalytic Perspective
Behavioristic Perspective
Physiological Perspective
Evolutionary/Biological Perspective
Cognitive Perspective
Definitions of Coping
Schuler's (1985) Process Model of Coping
Coping as a Dynamic Process
Implications of Schuler's Model
The Measurement of Coping
Specific Measures of Coping
Coping Measures Designed for the Work Setting
Methodological Issues
Choosing Coping Strategies: The Trait versus Situation Debate
Individual Differences in Coping
Situational Influences on Coping Activities
Evidence for Interactive Effects
Coping Efficacy
The Role of Social Support
Theoretical Models of Social Support
Measures of Social Support
New Perspectives on Social Support
Conclusions
Stress Management
Stress Management at the Organizational Level
Role Stress and Group Conflict
Structural Changes
Evaluation Research
The Stress Audit
Stress Management at the Individual Level
Teaching Effective Control-Coping Skills
Employee Assistance Programs (EAP)
Alleviating the Consequences of Stress
Relaxation/Meditation Techniques
Biofeedback
Exercise
Evaluation Research
Stress Management for Specific Purposes
Reducing Burnout
Managing Type A Behavior
Dealing with Job Loss
Application: Programs in Industry
Wellness Programs
Johnson & Johnson's Live for Life Program
AT&T's Total Life Concept Program
Coors Brewing Company's LifeCheck Program
Stress Management Programs
Conclusions
References
Index