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| Preface and acknowledgements | |
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| Acronyms and glossary | |
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| Contributors | |
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| Introduction | |
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| Aims and objectives | |
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| Organisation and structure | |
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| Contextual framework | |
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| Development agendas and the place of ICTs | |
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| Development agendas | |
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| Case study: 'Across the wires th' electric message came, "He is no better; he is much the same"' (Richard Manning) | |
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| Information and knowledge societies | |
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| Technological interests and social change | |
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| Information and communication in development practices | |
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| Information and communication in development | |
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| Information in development practice | |
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| Effective communication in development practice | |
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| Access, understanding and relevance | |
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| The technologies: identifying appropriate solutions for development needs | |
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| ICTs: a conceptual framework | |
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| The capture and storage of information | |
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| Case study: The Greenstone Digital Library Software (Ian H. Witten and David Bainbridge) | |
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| Case study: The internet of things (Marco Zennaro) | |
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| The physical infrastrucure | |
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| Case study: Radio for education (David Hollow) | |
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| User interfaces and information sharing | |
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| Individuals and communities: debates over software and content | |
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| Conclusions | |
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| ICT4D implementation: policies and partnerships | |
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| Global ICT4D initiatives | |
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| Case study: The World Summit on the Information Society - a reflection (Mohamed Abida) | |
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| Case study: Telecentre 2.0. What's next? Almost anything (Mark Surman) | |
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| ICT4D national policies and strategies | |
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| Case study: ICT and education strategies in the Pacific (Michael Trucano) | |
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| Multi-stakeholder partnerships and the implementation of ICT4D initiatives | |
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| Case study: LifeLines India (Melissa Gabriel and Adrian Godfrey) | |
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| Delivering effective ICT4D partnerships | |
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| Practical applications | |
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| ICTs, enterprise and development | |
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| ICT industries and ICT use | |
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| ICTs and economic development | |
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| Case study: Telecoms in post-conflict Afghanistan and Liberia (Michael L. Best and Charles Kenny) | |
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| The scale of ICT use in the developing world | |
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| The macroeconomic impact of use | |
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| The microeconomic impact of use | |
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| Success factors for ICT use | |
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| Case study: Chilean ICT policies and micro-entrepreneurs (Dorothea Kleine) | |
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| ICT in education: catalyst for development | |
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| Introduction | |
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| Education in developing countries | |
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| Developing and implementing new educational models | |
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| Case study: ICT and education in Rwanda (Alphonse Uworwabayeho, Jolly Rubagiza, Edmond Were, and Rosamund Sutherland) | |
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| Case study: Eu-China GBEP - an ICT-supported system for school-based professional development (Bernadette Robinson) | |
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| External involvement in enhancing educational delivery | |
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| Conclusions | |
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| E-health: information and communication technologies for health | |
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| Introduction | |
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| Definitions of e-health | |
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| Historical development of e-health | |
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| The contemporary e-health landscape | |
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| Assessing the impact of e-health | |
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| Limitations of e-health | |
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| The future of e-health | |
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| Conclusions | |
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| E-government and e-governance | |
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| Introduction | |
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| E-government: its evolution and its challenges | |
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| The technologies | |
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| Case study: Local e-government services: Takalar, Indonesia (Martin Crow) | |
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| E-governance as management of IT implementations in government | |
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| E-governance as transformation of the relationship of government to citizens in an information society | |
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| Key issues in formulating a development- and reform-based e-governance strategy | |
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| Conclusions | |
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| Information and communication technologies for rural development | |
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| Introduction | |
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| Stakeholder issues | |
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| ICTs for rural development: beginnings | |
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| Emerging possibilities | |
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| Case study: The hole in the wall, or minimally invasive education (Sugata Mitra) | |
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| ICT4RD: some future scenarios | |
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| ICTs, knowledge management and a new shared vision for rural development | |
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| Conclusions | |
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| ICTs and development practices | |
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| Principles for effective ICT4D implementation | |
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| Towards a more effective global ICT4D agenda | |
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| Case study: Empowering youth in Jenin (Jonatan Stanczak, Ziad El-Khatib and Mohammad Moawia) | |
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| Index | |