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| Preface: The Continuing Power of Lifescripts | |
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| Lifescripts For Dealing Sith SUperiors | |
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| Asking for a Salary Increase | |
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| Asking for a Promotion | |
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| Asking for Emergency Leave | |
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| Asking Your Superior for Maternity Leave | |
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| Asking Your Superior for Paternity Leave | |
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| Asking Your Superior for an Increased Budget | |
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| Breaking Bad News to a Superior | |
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| Maximizing a Performance Review | |
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| Asking for a Salary Advance | |
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| Justifying an Expense Report | |
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| Refusing an Assignment | |
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| Asking for a Deadline Extension | |
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| Asking for Relief from an Assignment | |
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| Asking Your Superior for Help with Your Workload | |
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| Asking Your Superior for a Bigger or More Private Workspace | |
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| Asking Your Superior for Additional Responsibilities | |
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| Asking Someone to Become Your Mentor | |
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| Asking for a Lateral Reassignment | |
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| Warning Your Superior of Potential Client Problems | |
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| Warning Your Superior of Potential Vendor Problems | |
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| Asking Your Superior for More Staff | |
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| Advocating a Subordinate's Raise Request to Human Resources | |
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| Setting Recruiting Goals with Human Resources | |
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| Protecting a Subordinate from a Possible Layoff | |
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| Defending a Subordinate against Criticism from Human Resources | |
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| Telling Your Superior Someone Else Took Credit for Your Idea | |
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| Asking Your Superior to Stop Micromanaging | |
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| Going over Your Superior's Head | |
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| Complaining about an Immediate Superior's Behavior | |
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| Apologizing to Your Superior for Your Own Backstabbing | |
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| Giving Two Weeks' Notice to Your Superior | |
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| Recommending an Incentive Plan for Yourself | |
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| Lifescripts For Dealing With Subordinates | |
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| Criticizing a Subordinate's Work | |
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| Turning Down a Raise Request | |
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| Asking a Subordinate to Do Something Not in Her Job Description | |
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| Announcing a Salary Reduction | |
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| Warning a Subordinate to Stop Drinking | |
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| Turning Down a Promotion Request | |
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| Giving a Negative Performance Review | |
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| Turning Down a Subordinate's Request for Time Off | |
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| Reducing the Size of a Subordinate's Staff | |
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| Changing a Subordinate's Workspace to a Less Private One | |
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| Questioning a Subordinate's Expense Report | |
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| Offering Constructive Feedback to a Subordinate | |
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| Asking a Subordinate to Be More Aware of Ethical Issues | |
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| Tactfully Suggesting Better Hygiene to a Subordinate | |
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| Demanding Better Work Habits from a Subordinate | |
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| Asking a Subordinate to Improve Her Appearance | |
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| Handling a Subordinate's Personal Telephone Calls and Internet Use | |
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| Stopping Backstabbing among Subordinates | |
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| Putting an End to a Subordinate's Gossiping | |
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| Turning Down a Subordinate's Request to Hire Her Offspring | |
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| Suggesting a Subordinate Improve His Communication Skills | |
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| Handling a Flirtatious Subordinate | |
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| Dealing with a Brownnosing Subordinate | |
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| Asking If a Subordinate Is a Victim of Domestic Abuse | |
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| Apologizing to a Subordinate for Your Own Behavior | |
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| Telling a Subordinate to Be Respectful of Diversity Efforts | |
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| Terminating a Subordinate | |
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| Sending a Voluntary Termination Hint to a Subordinate | |
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| Telling a Subordinate to Have a More Positive Attitude | |
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| Lifescripts For Dealing With Office Politics | |
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| Confronting a Sexual Harasser | |
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| Confronting a Backstabbing Peer | |
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| Ratting on a Colleague | |
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| Suggesting No Further Drinking to a Peer | |
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| Tactfully Suggesting Better Hygiene to a Peer | |
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| Asking a Peer to Pull Her Own Weight | |
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| Asking a Peer to Improve the Quality of His Work | |
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| Asking a Peer to Stop Gossiping | |
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| Correcting a Peer's Mistakes | |
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| Refusing to Lie for a Peer | |
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| Asking a Peer to Clean Up Her Work Area | |
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| Asking a Peer to Turn Down Annoying Music | |
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| Confronting a Chronic Interrupter | |
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| Confronting a Peer's Dishonest Behavior | |
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| Confronting a Pilfering Peer | |
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| Asking a Peer to Cover for You | |
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| Asking a Peer to Switch Vacations with You | |
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| Telling a Peer Her Job May Be in Danger | |
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| Helping a Peer Set More Realistic Goals | |
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| Asking the Information Technol | |