Integrity Dividend Leading by the Power of Your Word

Name: Integrity Dividend Leading by the Power of Your Word
Availability: InStock
ISBN: 9780470185667

ISBN-10: 047018566X

ISBN-13: 9780470185667

Edition: 2008

Authors: Tony Simons

List price: $27.95

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For the first time, a leadership expert has been able to quantify the bottom-line value of keeping your word: Companies with high measures of integrity outperform all companies by at least 2.5%., and exhibit: Deeper employee committment Lower turnover Superior customer service Higher profitability Tony Simon reverses the usual maxim: "Talk the Walk"-it is better to be honest about what you can and can't do rather than over promise and fall short. Beginning with scholarly research into "word-action alignment," Simons interviewed hundreds of employees in dozens of workplaces-and bases this book on focused work with 100 senior managers. Simons moves from individual integrity at the beginning…

Book details

List price: $27.95
Copyright year: 2008
Publisher: John Wiley & Sons, Incorporated
Publication date: 10/6/2008
Binding: Hardcover
Pages: 256
Size: 6.30" wide x 9.30" long x 0.90" tall
Weight: 0.990
Language: English



Foreword



What Is The Integrity Dividend?



The Dollar Value of Your Impeccable Word: A definition of behavioral integrity and evidence for the dollar return on leaders' living by their word



Executive Sightings of the Integrity Dividend: How executives describe the integrity dividend in different contexts



Behavioral Integrity Drivers and Payoffs: Why Small Mistakes Can Have Big Costs: An overall framework for seeing how small integrity missteps can grow in impact



Managing Your Own Behavioral Integrity: Building Trust and Credibility



Promise Less, But Do It More Often: Selecting fewer key values to emphasize so you can send a clear and consistent message



The Language of Living by Your Word: Confronting and Committing: Addressing common communication errors that undermine integrity perceptions



Behavioral Integrity as a Personal Discipline: Developing the power of your own word through delaying gratification, facing fear, self-awareness, vigilance, and other self-management



Behavioral Integrity and the Ripple Effect: Building and Sustaining a Leadership Culture of Integrity



Easing the Middle Manager's Dilemma: Reducing the strain middle managers feel when they are asked to implement policies with which they disagree by giving them opportunities to voice their concerns



Creating a Culture of Accountability: Shaping a high-integrity community through an integrated approach to performance appraisal, training, coaching, and incentives, coupled with a leader's personal enactment of integrity



Management Fashions and the Flavor-of-the-Month Club: Experimenting and learning without looking foolish



Broader Applications and Summary



The Integrity Dividend and Outside Stakeholders: A brief application of emergent integrity principles to relationships outside the company: customers, suppliers, and unions



Capturing the Integrity Dividend: An encouraging summary of what you can do


Notes


Acknowledgments and Dedication


About the Author


Index