Skilled Interpersonal Communication Research, Theory and Practice
Edition: 5th 2011 (Revised)
List price: $36.99
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Description: This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $36.99
Copyright year: 2011
Publisher: Taylor & Francis Group
Publication date: 10/12/2010
Size: 7.00" wide x 9.50" long x 1.50" tall
|List of figures|
|List of boxes|
|Preface to the fifth edition|
|Communicating effectively: the skills approach|
|A conceptual model of skilled interpersonal communication|
|Communicating without words: skilled nonverbal behaviour|
|Rewarding others: the skill of reinforcing|
|Finding out about others: the skill of questioning|
|Showing understanding for others: the skill of reflecting|
|Paying attention to others: the skill of listening|
|Getting your message across: the skill of explaining|
|Telling others about yourself: the skill of self-disclosure|
|Opening and closing interactions: the skills of set induction and closure|
|Standing up for yourself: the skill of assertiveness|
|Using your influence: the skill of persuasion|
|Working things out together: the skill of negotiating|
|Working with others: skills of participating in and leading small groups|