Gotcha Capitalism How Hidden Fees Rip You off Every Day - And What You Can Do about It

Name: Gotcha Capitalism How Hidden Fees Rip You off Every Day - And What You Can Do about It
Price: 2.88 USD
Availability: InStock
ISBN: 9780345496133

ISBN-10: 0345496132

ISBN-13: 9780345496133

Edition: 2007

Authors: Bob Sullivan

List price: $14.95

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"What is Gotcha Capitalism? "Coughing up $4 fees for ATM transactions. Iron-clad cell phone contracts you can't get out of with a crowbar. Paying big bucks for insurance you don't need on a rental car or forking over $20 a day for supposedly "free" wireless internet. Every day we use banks, cell phones, and credit cards. Every day we book hotels and airline tickets. And every day we get ripped off. How? Here are just a few examples of how big business can get you: - You didn't fill up the rental car with gas? Gotcha! Gas costs $7 a gallon here. - Your bank balance fell to $999.99 for one day? Gotcha! That'll be $12. - You miss one payment on that 18-month same-as-cash loan? Gotcha!…

Book details

List price: $14.95
Copyright year: 2007
Publisher: Random House Publishing Group
Publication date: 12/26/2007
Binding: Paperback
Pages: 368
Size: 4.75" wide x 7.75" long x 0.75" tall
Weight: 0.594
Language: English



Preface



The World of Gotcha Capitalism



Shrouding, Reverse Competition, and Other Corporate Tricks That Attack the American Way of Life



Sneaky Fees in Everything



Credit Cards



Banks



Retirement/401(k)s



Mortgages and Rentals



Cell Phones



Home Phones



Pay TV



Internet Access



Travel



Groceries



Gift Cards



Rebates



Student Loans



Sneaky Fees Everywhere



Using a Loan to Buy a Car



Auto Insurance



Homeowners Insurance



Health Clubs



Website Shipping Charges



Toolkit



Customer-Service Calls


Sample Phone Scripts


Get a Refund


Get a Manager on the Phone


Negotiate a Lower Interest Rate


End a Sales Pitch During a Customer-Service Call



Sample Letters That Work


Sample Complaint Letters


Cable Fees


Cable Fees, Part II


Bank Fees


Bank Fees, Part II


Cell-Phone Fees


Cell-Phone Fees, Part II


Hotel Fees


Hotel Fees, Part II


A Wayward Rebate


A Wayward Rebate, Part II



The Legal Options



Sneaky-Fee Survey


Conclusion


Appendix


Gotcha Glossary


Looking for Help? Consumer Advocacy Groups


Sample Troubleshooting Worksheet


Notes


Acknowledgments