Building Effective Helping Skills The Foundation of Generalist Practice

Name: Building Effective Helping Skills The Foundation of Generalist Practice
Price: 4.5 USD
Availability: InStock
ISBN: 9780205298020

ISBN-10: 0205298028

ISBN-13: 9780205298020

Edition: 2001

Authors: D. Mark Ragg

List price: $104.00

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This book provides students with critical skills for effective social work practice, utilizing frameworks for organizing and understanding the skills. The text focuses on skill clusters and uses a response systems framework for developing specific helping skills. It provides students with the formulae, tools, and strategies they need to build and improve these skills. It is divided into four main skill areas: developing the professional self, developing the working relationship, developing an accurate understanding, and responding in a manner that promotes goal accomplishment. Each section provides students with the critical skills needed for effective practice. Case illustrations and…

Book details

List price: $104.00
Copyright year: 2001
Publisher: Allyn & Bacon, Incorporated
Publication date: 10/6/2000
Binding: Paperback
Pages: 320
Size: 7.00" wide x 9.00" long x 0.75" tall
Weight: 1.100
Language: English

Mark Ragg holds a Ph.D. in social work and is a key faculty member at Eastern Michigan University's Department of Social Work. Prior to Eastern, Dr. Ragg worked in a Children's Mental Health agency in Canada while also providing family and marital counseling. While working in the field, Dr. Ragg developed many family- and group-centered programs. Working with issues of child abuse, neglect, trauma, domestic violence, sexual abuse, and developmental disabilities, he gained research interests in the impact of violence and abuse on children. Dr. Ragg is also author of BUILDING EFFECTIVE HELPING SKILLS.



Preface



Toward Developing the Professional Self



Increasing Self-Awareness


The Importance of Self-Awareness


Toward Understanding Your Responses


Dealing with Present Pressures



Conscious Self-Control and Ethical Behavior


The Role of Professional Values


The Importance of Professional Ethics


Legally Mandated Assumptions and Duties


Resolving Ethical Dilemmas: The Weighting of Outcomes


A Framework for Self-Control



Acquiring a Knowledge Base


The Professional Knowledge Base


The Response Systems: A Conceptual Framework


Cultural Influences on Response Systems


Using the Framework and Knowledge Base to Assess and Plan



Thinking Skills


Five Styles of Thinking


Assumptions: The Foundation of Worker Mistakes



Toward Developing the Helping Relationship



Tuning In to the Client


Preliminary Tuning In


Interactional Tuning In: The Foundation for Empathy



Engaging the Client and Focusing Work


Preliminary Engagement


Interactive Engagement


Problem-Based Engagement


Maintaining Engagement with the Client



Tuning In and Engaging Larger Systems


Tuning In to Individual Diversity in the Larger System


Tuning In to the Commonality among Individuals in the Larger System


Engagement with Larger Client Systems


Tuning In to Larger Systems: Some Examples



Toward Developing an Accurate Understanding



Listening and Observing Skills


Promoting Exploratory Communication


Using Observational Skills in Client Communication



Exploratory Questioning Skills


Questioning Formats to Avoid


Using Questions to Explore Client Situations


Questions to Explore the Situation Parameters


Questions to Explore Client Response Systems


Questions to Explore Larger Client Systems



Reflective Responding Skills


The Outcomes of Reflection


The Elements of Reflection



Transitional Responding to Deepen the Exploration


The Mechanics of Transitional Responding



Toward Focused and Helpful Responding



Change Facilitating and Interventive Questions


Using Change-Focused Questioning


Types of Change-Focused Questioning Strategies



Supporting and Developing a Working Alliance


Enhancing Motivation in the Working Alliance


Nurturing the Working Alliance


Focusing the Client Work



Managing Threats to the Working Alliance


Threats to the Working Alliance: A Relational View of Resistance


Protecting and Salvaging the Working Alliance



Maintaining Gains While Ending the Helping Relationship


Client Responses to Ending


Past, Present, and Future: The Keys to Healthy Endings


Appendix


References


Index