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| Preface | |
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| Cultural Diversity and Social Services | |
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| Race, Ethnicity, and Social Services | |
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| Diversity and Human Services | |
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| Race and Culture | |
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| Ethnicity | |
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| Concepts of Ethnicity: Categorical and Transactional | |
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| Social Work-Ethnic Group Relationships | |
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| Social Work as an Ethnic Community | |
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| A Human Services Model of Cultural Competence | |
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| Postmodernism, an Emerging Approach | |
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| Help-Seeking Behavior: The Cultural Construction of Care | |
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| Care as a Cultural System | |
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| Help-Seeking Behavior: A Model for Cross-Cultural Service Relationships | |
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| DSM-IV and the Cultural Construction of Care | |
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| Cultural Competence as a Way of Working | |
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| Method in Cross-Cultural Social Work | |
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| Cross-Cultural Learning | |
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| Cultural Competence | |
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| Steps toward Cultural Competence | |
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| Empathy and Cultural Competence | |
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| Organizational Competence | |
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| Language and Cross-Cultural Social Work | |
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| Language and World View | |
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| Words, Meanings, and Client Perspectives | |
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| Language and Meaning | |
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| Interviewing for Emic Insight | |
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| Planning the Ethnographic Interview | |
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| Working with a Translator | |
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| Is Ethnographic Interviewing Therapeutic? | |
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| Narrative as Storied Insight | |
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| Constraints on Cross-Cultural Communication | |
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| Cultural Competence in Multicultural Contexts | |
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| Cross-Cultural Problem Resolution | |
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| Building the Critical Knowledge Base | |
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| Cultural Salience in Problem Solving | |
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| Individualizing the Client within Context | |
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| Cultural Competence and Power | |
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| Thinking and Working Comparatively | |
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| Getting from Here to There | |
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| American Ethnicity | |
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| African Americans, Diaspora, and Survival | |
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| "Roots" and African American Ethnicity | |
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| Variations in the African American Community | |
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| African Americans and Social Services | |
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| Ideology and Care | |
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| Cultural Contrasts and Competent Practice | |
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| Developing Skills for Service | |
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| Other Black Communities | |
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| American Indians in a New World | |
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| Who Is a Native American? | |
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| Contemporary Aspects of Native American Life | |
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| Native Americans and Social Services | |
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| The Special Case of Alcohol | |
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| Native American Suicide | |
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| Cultural Contrasts and Cultural Competence | |
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| Developing Skills for Service | |
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| Who Is a Native American?-Again | |
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| Latino Cultures and Their Continuity | |
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| Latino Diversity | |
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| Spanish-Speaking Communities and Social Services | |
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| Health, Illness, and Belief Systems | |
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| Cultural Contrasts and Cultural Competence | |
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| Family Life | |
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| Acculturation-Is it for Everybody? | |
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| Asians and Pacific Islanders | |
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| A Historical Overview | |
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| Adaptations to American Life | |
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| Social Service Needs among Asian Americans | |
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| Cultural Contrasts and Cultural Competence | |
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| The Chinese | |
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| The Japanese | |
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| Filipinos | |
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| The Vietnamese | |
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| Conclusion | |
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| Bibliography | |
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| Index | |