Insider Strategies for Outsourcing Information Systems Building Productive Partnerships, Avoiding Seductive Traps

Name: Insider Strategies for Outsourcing Information Systems Building Productive Partnerships, Avoiding Seductive Traps
Price: 10.9 USD
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ISBN: 9780195125665

ISBN-10: 0195125665

ISBN-13: 9780195125665

Edition: 1999

Authors: Kathy M. Ripin, Leonard R. Sayles, Leonard R. Sayles, William R. Yeack

List price: $34.00

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One of the fastest growing industries in America is the outsourcing of information systems, with huge and small companies alike employing contractors to manage their powerful information networks. But how effective is it for executives to hire outsourcers to administer the complicated information systems that are so critical to today's organizations? As Kathy M. Ripin and Leonard R. Sayles point out, what may seem to executives like the proverbial free lunch--outside experts taking responsibility for the endless vexations associated with information systems management--is far from free. Often, new systems that are supposed to respond effortlessly to managerial commands are over-priced,…

Book details

List price: $34.00
Copyright year: 1999
Publisher: Oxford University Press, Incorporated
Publication date: 4/15/1999
Binding: Hardcover
Pages: 288
Size: 6.20" wide x 9.20" long x 1.30" tall
Weight: 1.100
Language: English

Leonard R. Sayles served as a consultant to the administrator of NASA in the late 1960s. He is a senior research scientist at the Center for Graduate School of Business. Among his other books are Managerial Behavior, Leadership; Managing in Real Organizations; and Leaders Who Make Organizations Work (in press).



Preface



The What, Why, and How of Outsourcing Information Systems



The Tough Dilemmas: Why the Obvious Is So Difficult



Outsourcing Strategies: Avoiding the Most Frequent Blunders



Planning and Preparation



Selecting the Right Outsourcer: Why Contracts Are No Guarantee



Subcontracting Trends and Pitfalls



Outsourcing Operations: The Unanticipated Intricacies



Three Superb Examples of High-Performance Partnerships



A Nationwide Retailer Discovers the Power of Data Warehousing



Bringing Imaging Technology to Credit Card Operations



Solving a Daunting Telecommunications Challenge



What Clients Need to Know About Systems Development



How Astute Clients Exercise Leadership



Project Turnarounds: In Failure Find the Seeds of Success



Managing Change: Transitioning and Implementation



Making Line Managers a Critical Component of the Outsourcer Equation



New Demands on Outsourcing: The Long-Run Perspective


Notes


Index