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Human Relations Interpersonal Job-Oriented Skills

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ISBN-10: 0131956728

ISBN-13: 9780131956728

Edition: 9th 2007 (Revised)

Authors: Andrew J. DuBrin

List price: $119.20
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Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this ninth edition.nbsp; Todayrsquo;s work environment continues to demand more and more from workers.nbsp;Balancing work and home,time management,cultural differences among workers,team skills,customer service,job search,career management,andeffective leadership skillsare just some of the area wherenbsp;readers need guidance before entering the workplace.nbsp; In this book, basic concepts are introduced to enhance understanding of key topics then, skill-building suggestions, exercises, and cases are presented that are crafted to improve the interpersonal skills related…    
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Book details

List price: $119.20
Edition: 9th
Copyright year: 2007
Publisher: Prentice Hall PTR
Publication date: 1/9/2006
Binding: Paperback
Pages: 384
Size: 8.00" wide x 10.50" long x 0.50" tall
Weight: 1.584
Language: English

A Framework for Interpersonal Skill Development
Understanding Individual Differences
Interpersonal Communications
Developing Teamwork Skills
Group Problem Solving and Decision Making
Cross-Cultural Relations and Diversity
Resolving Conflicts with Others
Becoming and Effective Leader
Motivating Others
Helping Others Develop and Grow
Positive Political Skills
Customer Satisfactions Skills
Enhancing Ethical Behavior
Stress Management and Personal Productivity
Job Search and Career Management Skills