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| Preface | |
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| Acknowledgments | |
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| About the Author | |
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| Fundamentals and Voice Over IP | |
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| Basic Concepts | |
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| The Transition to Digital | |
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| Adding Meaning to Signals-Codes and Bits | |
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| Measuring Speed and Capacity | |
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| Improving Utilization-Compression and Multiplexing | |
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| Interoperability-Protocols and Architectures | |
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| Types of Networks-LANs, MANs, and WANs | |
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| Appendix | |
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| VoIP Systems, Circuit Switched PBXs and Cabling | |
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| Telephone Systems-Voice over IP, PBXs, and Centrex Systems | |
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| IP PBXs for the Enterprise | |
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| Advanced Applications for Telephone Systems | |
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| ACDs-Increasing Call Center Efficiency | |
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| Media: Fiber and Unshielded Twisted Pair Copper | |
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| Appendix | |
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| Industry Overview and Public Networks | |
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| Industry Overview | |
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| The Bell System after the 1984 Divestiture | |
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| The Emergence of Local Competition Prior to 1996 | |
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| The Telecommunications Act of 1996 | |
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| Post Telecommunications Act of 1996 Developments | |
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| Impact of the Telecommunications Act of 1996 | |
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| State of the Industry ... Key Segments | |
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| CLECs-A Dwindling Industry Segment | |
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| Intermodal Competition-Cable TV, Wireless, and Utilities | |
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| Regulatory Issues | |
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| Appendix | |
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| VoIP, the Public Switched Telephone Network, and Signaling | |
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| Convergence in Public Networks | |
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| Voice Over Broadband for Residential Consumers | |
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| Document Sharing and Online Webconferencing | |
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| The Public Switched Telephone Network | |
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| Switched Services-Local and Long Distance Calling | |
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| "The Last Mile" or Access Networks | |
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| Signaling-The Glue that Holds the PSTN Together | |
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| VPNs and Specialized Network Services | |
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| Virtual Private Networks-Remote Access and Interoffice Connections | |
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| Frame Relay-A Shared Wide Area Network Service | |
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| Dedicated, Private Lines | |
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| T-1-24 Paths and T-3-672 Paths Over One Telephone Circuit | |
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| ISDN-Integrated Services Digital Network | |
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| Digital Subscriber Line (DSL)-An Interim Technology or a Vehicle for Video and IP? | |
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| Gigabit Ethernet | |
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| ATM-Asynchronous Transfer Mode | |
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| SONET-Synchronous Optical Network | |
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| Summary | |
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| Appendix | |
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| Advanced Technologies, Cable TV Networks, and the Internet | |
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| Entertainment, Cable TV, and Last-Mile Fiber Systems | |
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| Cable Multiple System Operators (MSOs) | |
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| Direct Broadcast Satellite TV-Reaching Customers Wirelessly | |
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| Broadcast, Over-the-Air Television | |
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| Digital Delivery-Entertainment over the Internet | |
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| Digital Radio-Subscription Versus Advertising Support | |
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| Passive Optical Networking | |
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| The Internet | |
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| The Evolution of the Internet | |
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| Messaging and the Growth of Spam | |
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| Internet Addresses | |
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| Portals, Search Engines, and E-commerce | |
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| Electronic Commerce | |
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| Intranets and Extranets | |
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| Wireless Service | |
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| Mobile Services | |
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| The Development of Cellular Networks | |
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| Spectrum and Rights to Airwaves | |
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| Mobile Carriers | |
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| The structure of Second Generation Digital Mobile Networks | |
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| Evolving to Third Generation Packet Networks | |
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| Mobile Commerce, Enhanced Services, and Operating Systems | |
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| Specialized Mobile Radio-Slow-Speed Packet Data and Push-to-Talk | |
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| Satellites and Paging | |
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| Wi-Fi, Wireless Broadband, Sensor Networks, and Personal Area Networks | |
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| 802.11 Wireless Local Area Networks (WLANs) | |
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| Broadband Wireless Access | |
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| Personal Area Networks (PANs) | |
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| Sensor Networks-The 802.15.4 Standard | |
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| Appendix | |
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| Glossary | |
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| Bibliography | |
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| Index | |