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| Preface | |
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| Free Markets Need Ethical Norms | |
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| Wal-Mart as a Model of Business Values | |
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| Influence of Business Values | |
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| Ethical and Financial Breakdowns | |
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| Tyco and Dennis Kozlowski | |
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| Profitability and Markets | |
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| Shareholder Value | |
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| Outsourcing Jobs and Layoffs | |
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| Living Short Term | |
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| Managers Measuring Progress | |
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| Trust in Corporate Executives | |
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| Advertising and Media Shape Values | |
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| Children Are Targets | |
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| Advertising Affects Values | |
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| Why Some Fail | |
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| Self-Interest as a Personal Goal | |
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| Free Market Fundamentalism | |
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| Restoring Trust to Business | |
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| Integrity and Sanctions | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: College Test | |
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| Case: Cynthia Cooper, WorldCom Internal Auditor | |
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| Case: Confidentiality of E-Mail | |
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| Exercise: Personal Goals and Values Inventory | |
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| Exercise: Rank Ordering of Personal Values | |
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| Exercise: Life Goal Inventory | |
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| Maturity and Moral Development | |
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| Lack of Maturity Brings Stress | |
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| Midlife Crisis | |
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| Stress and Anxiety at Work | |
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| Moral Development | |
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| Stages of Moral Growth | |
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| Reasoning and Caring in Moral Development | |
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| Individualism and the Common Good | |
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| Wealth and Status as Goals | |
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| Leaders Build Shared Values | |
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| Personal Values of Businesspeople | |
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| Measuring Personal Values | |
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| Personal Experience Gives Direction | |
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| Helping Behavior | |
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| Need for Ethics in Business | |
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| Personal Greed or Corporate Pressure | |
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| Enlightened Self-Interest and Ethics | |
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| Customs, Bias, and Culture | |
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| Young People and Morals | |
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| Need for Ethics in Business and in Business Schools | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: Inflated Resume | |
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| Case: Drug Test | |
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| Case: Bank Deposit Insurance | |
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| Exercise: Service-Learning in the Community | |
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| Ethical Behavior in Business | |
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| Facts, Values, and Acts | |
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| Dilemmas to Decisions | |
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| But Others Are Doing It; My Superior Knows About It and Says Nothing | |
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| Ethical Principles for Business Actions | |
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| The Norm of Individual Rights and Duties | |
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| The Norm of Justice | |
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| The Norm of Utilitarianism | |
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| The Norm of Caring | |
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| Ethical Norms for Global Business | |
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| Solving Ethical Problems | |
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| Decision Making Using the Model | |
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| Overriding Factors | |
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| Case of Selling Cigarettes | |
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| Loyalty and Whistle-Blowing | |
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| When to Blow the Whistle | |
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| Good Habits Build Character and Virtue | |
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| Self-Discipline, Courage, Justice, and Prudence | |
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| The Virtuous Organization | |
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| Ethics in Business Education | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: Double Expense Account | |
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| Case: PETA vs. Pfizer | |
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| Case: Tax Assessment Kickback | |
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| Exercise: Memo to the Chief Executive | |
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| Ethical Climate of an Organization | |
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| Ethical Climate of a Business Compared to Caux Round Table Principles for Business | |
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| Historical Roots of Business Values | |
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| Questioning the Past | |
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| Listening to Our Forebears | |
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| The Ancient Greek Attitude Toward Business and Work | |
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| Work in Biblical Times | |
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| Work in Islam, Hinduism, and Buddhism | |
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| Monks as Capitalists | |
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| From Luther and Calvin to the Protestant Ethic | |
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| Weber's Analysis of the Protestant Ethic | |
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| John Locke and the Right to Private Property | |
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| Rousseau's Social Contract | |
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| Adam Smith and Free Enterprise | |
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| Enterprise Values in the New World | |
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| Benjamin Franklin's Way to Wealth | |
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| Slavery and Productivity | |
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| The American Frontier | |
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| Tocqueville's View of Americans | |
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| Social Darwinism and Herbert Spencer | |
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| Struggle for Survival | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: Purchasing Freedom for Slaves | |
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| Case: Tax-Free Personal Computer | |
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| Case: Radar Detector | |
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| Exercise: Religious Roots of Business Values | |
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| Factories, Immigrants, and Ideology | |
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| Capitalism and Individualism Steer Business Practices | |
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| American Individualism and Ralph Waldo Emerson | |
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| Children and Immigrants in Nineteenth-Century U.S. Factories | |
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| Churches and Their Influence | |
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| Praise of Wealth | |
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| Andrew Carnegie and John D. Rockefeller | |
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| Manufacturing and Scientific Management | |
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| Biased Management | |
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| Americans as Seen from Abroad | |
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| Ideology and Values | |
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| Origin and Impact of Ideology | |
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| Challenge and Fundamentalism | |
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| Suspicion of Ideology | |
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| Values in Modern Life | |
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| The Necessity of an Ideology for Business | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: Educational Reimbursement | |
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| Case: Safe Drug | |
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| Exercise: International Management Consultant | |
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| Exercise: An American Ideology | |
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| Critics of Capitalism | |
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| The Marxist Critique | |
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| Exploitation of the Worker | |
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| Alienation of the Worker | |
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| Big Business Dominates National Goals | |
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| Corporations Exploit Other Countries | |
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| Social Consequences of Capitalism | |
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| Cooperative Versus Competitive Market System | |
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| Free Enterprise Questioned from Within | |
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| Prediction of the Decay of Capitalism | |
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| Argument for Free Markets: A Rebuttal | |
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| Alternatives to Individualism and Capitalism: Cooperatives | |
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| Communities to Aid Others | |
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| Working in Community | |
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| Cooperation in the Workplace | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: Nike and Sweatshops | |
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| Case: California Sweatshop | |
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| Case: Superior's Expense Report | |
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| Exercise: Goals Notebook | |
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| Exercise: Debate Pros and Cons of Free Trade | |
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| Personal Values and the Firm | |
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| The Firm Forms Workers: Socialization | |
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| Success and Loyalty at Work | |
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| Money as the Goal | |
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| Winners and Self-Developers Among Managers | |
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| Dissent in the Organization | |
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| Why People Work: Motivation and Ideology | |
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| Personal Growth Within the Organization | |
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| Self-Actualization | |
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| Need for Achievement and Need for Power | |
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| Work as Natural | |
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| Managing Blindly by Unexamined Assumptions | |
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| Pressure for More Work | |
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| Following Orders | |
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| Selling of Self: Careerism | |
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| Balancing Work-Life Conflict | |
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| Spirituality in the Workplace | |
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| A Career as a Vocation | |
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| Executives as Leaders | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: The Purchasing Manager's Car | |
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| Case: Top Management and Sex: Astra USA | |
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| Case: The Boss's Work Time | |
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| Exercise: A Life Worth Living | |
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| Exercise: Write Your Own Obituary | |
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| Rebuilding Trust in Business | |
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| Loss of Integrity | |
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| Managing for Self or Firm | |
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| Executive Compensation and Breach of Trust | |
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| American Supremacy Challenged | |
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| Leaders Impact the Culture and Ethics of a Firm | |
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| Executives as Moral Leaders | |
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| Executives That Destroy Wealth and People | |
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| The Corporation Serves Society | |
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| Role and Responsibilities of CEOs and Boards of Directors | |
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| Federal Regulation: Sarbanes-Oxley and the SEC | |
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| Strategic Planning and Ethics Build Trust | |
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| The Influence of Institutional Investors | |
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| Code of Ethical Conduct | |
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| Planning for Ethics and Disclosure | |
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| Ethics Programs: Training, Audits, and Reports | |
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| Growth and Narrow Interests | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: Ebola Virus and Entertainment | |
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| Case: Stock Purchase Deal | |
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| Case: Company Controller | |
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| Case: Home Depot and Certified Wood | |
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| Exercise: Business for Social Responsibility | |
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| Globalization's Impact on American Values | |
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| Multinational Firms as Corporate Citizens | |
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| Worldwide E-Commerce | |
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| Sweatshops Around the World | |
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| The Earth's Environment | |
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| Speculation in Global Markets: The Casino Economy | |
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| Corruption and Transparency | |
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| Impact of Global Firms | |
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| Business and Global Poverty | |
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| Toward International Stability | |
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| Global Ethical Conduct: Laws, Codes, and Reporting | |
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| The Caux Round Table Principles for Business | |
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| The United Nations Global Compact with Business | |
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| Global Reporting Initiative | |
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| Effectiveness of Global Codes and Reporting | |
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| Challenges for the Multinational Firm | |
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| Sustainable Development | |
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| A Nation Among Nations | |
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| Global Corporate Citizenship | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: Merck and River Blindness | |
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| Case: ExxonMobil and Global Climate Change | |
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| Case: Made in the United States or Asia | |
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| Business Values for the Future | |
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| Today's Business Values | |
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| Free Markets Triumph | |
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| Aristocratic Markets | |
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| Democracy and the Threat of Special Interests | |
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| Lack of Clear Values | |
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| An Aid to Core Beliefs and the Work Ethic | |
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| A Viable Business Creed | |
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| Problems for Future Managers | |
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| Mission Statement and Core Ideology | |
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| Spiritual Business Vision | |
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| Planning and Forecasting | |
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| Organizing for the Future | |
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| Trend Analysis | |
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| Careers with a Future | |
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| Future Business Values | |
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| Central Role of the Person | |
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| Technology and Innovation | |
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| Long-Range Perspective | |
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| Sustainable Development | |
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| Business for People | |
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| Local Control in a Global Economy | |
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| Spiritual Roots of the New Business Mission | |
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| Human Measures of Success | |
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| Vision and Hope | |
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| Summary and Conclusions | |
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| Discussion Questions | |
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| Case: Canon Keeps Manufacturing Jobs at Home | |
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| Case: Local Manager in Trouble | |
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| Case: Betty Vinson, Accountant at WorldCom | |
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| Caux Round Table Principles for Business | |
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| United Nations Global Compact with Business | |
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| Selected Web Sites for Business Ethics | |
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| Index | |