Conflict Diagnosis and Alternative Dispute Resolution

Name: Conflict Diagnosis and Alternative Dispute Resolution
Price: 8.02 USD
Availability: InStock
ISBN: 9780130981097

ISBN-10: 0130981095

ISBN-13: 9780130981097

Edition: 2004

Authors: Laurie S. Coltri

List price: $133.00

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Description:

For Alternative Dispute Resolution courses and Conflict Resolution courses. Filling a void in the market, Conflict Diagnosis and Alternative Dispute Resolution uses the innovation of the Conflict Diagnosis concept to provide an in-depth appreciation of ADR processes. The survey takes a true developmental- and social-psychological perspective on the interdisciplinary topic of dispute resolution and prefaces descriptions of mediation, arbitration and other processes with a comprehensive exploration of the theoretical and empirical basis for understanding their uses, misuses, indications and counterindications. The text's compelling presentation provides students with a thorough and complete…

Book details

List price: $133.00
Copyright year: 2004
Publisher: Prentice Hall PTR
Publication date: 11/4/2003
Binding: Hardcover
Pages: 672
Size: 8.25" wide x 10.00" long x 1.00" tall
Weight: 3.146
Language: English




Introduction



Basic Definitions



Dispute Resolution Processes: An Introduction



Of Artisans, Invisible Veils and Philosophical Maps: Our Preconceptions About Conflict and How They Short-Change Us



Conflict Diagnosis



Recurrent Themes in Conflict Diagnosis



The Steps of Conflict Diagnosis



Step 1: Describe the Conflict



Step 2: Identify the Sources of the Conflict



Step 3: Perform an Interests Analysis



Step 4: Assess the Character of the Conflict as Constructive or Destructive



Step 5: Assess the Levels of Trust and Development Strategies to Increase or Preserve It



Step 6: Assess the Impediments to Resolving the Conflict



Step 7: Assess the Negotiation Styles and Practices of the Participants



Step 8: Assess Power and Alternatives to a Negotiated Agreement



Step 9: Consider Diversity Issues at Play in the Conflict



Alternative Dispute Resolution Processes



Mediations: An Introduction



Understanding the Advantages and Disadvantages of Mediation



The Process of Mediation



The Law and Ethics of Mediation



Arbitration



Nonbinding Evaluation



Mixed, Hybrid, and Multimodal Dispute Resolution Processes



Putting it all Together



Power Tools and Magic Keys: Using Conflict Diagnosis to Manage Legal Disputes and Select ADR Processes



Is Conflict Diagnosis Necessary?



Using Conflict Diagnosis



In Search of Magic Keys to Resolving Conflict