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Guide to Interpersonal Communication

ISBN-10: 0130352179

ISBN-13: 9780130352170

Edition: 2004 (Guide (Instructor's))

Authors: JoAnn Baney

List price: $37.60
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Description:

Brief, practical, and reader-friendly, this is a handy guide for improving your business interactions and relationships. It offers clear, straightforward tools useful in a professional context, with an “easy-to-skim” format and a direct, matter-of-fact tone. This book gives practical advice on how to improve the foundational interpersonal communication skills of listening, feedback, asking and responding to questions, and adjusting to others' styles. It offers step-by-step recommendations for approaching such common interactions as interviewing, negotiating, and conducting performance appraisals. This direct, step-by-step guide for interpersonal communication skills is a necessary read for people who communicate in professional contexts, such as managers, supervisors, and executives in any business or professional arena.
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Book details

List price: $37.60
Copyright year: 2004
Publisher: Prentice Hall PTR
Publication date: 7/30/2003
Binding: Paperback
Pages: 128
Size: 5.50" wide x 8.00" long x 0.50" tall
Weight: 0.330
Language: English

Introduction
Listening
Feedback
Questioning and Responding
Social Styles
Interviewing
Performance Appraisals
Negotiating.