ISBN-10: 0130286427

ISBN-13: 9780130286420

Edition: 3rd 2002

Authors: ROBBINS

List price: $87.08
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For courses in supervisory management, supervision, first-line or front-line management at community colleges and proprietary schools. This new edition continues to offer a skills-focused introduction to supervision. It addresses the issues confronted by supervisors in today's complex business environment in Canada, featuring examples from real supervisors throughout the book.
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Book details

List price: $87.08
Edition: 3rd
Copyright year: 2002
Publisher: PEARSON
Publication date: 7/6/2001

The Supervisor's Job and Challenges in the 21st Century
Planning and Control
Supervisory Planning and Time Management
Designing and Implementing Controls
Problem Solving and Decision Making
Organizing, Staffing and Employee Development
Organizing an Effective Department
Acquiring the Right People
Appraising Employee Performance
Developing Your Employees
Stimulating Individual and Group Performance
Motivating Your Employees
Providing Leadership
Communicating Effectively
Coping With Workplace Dynamics
Managing Conflict and Politics
Managing Change and Stress
Disciplining Employees
The Supervisor's Role in Employee Relations
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