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| Introduction | |
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| Telecommunications Evolution and Future | |
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| Telephony vs. Telecommunications | |
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| Telecommunications Evolution | |
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| Telecommunications Future | |
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| Balanced Tele-computing | |
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| Chapter Review Questions | |
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| Telecommunications Standards | |
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| Standards Overview | |
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| OSI Model | |
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| OSI Functions and Implementation | |
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| Applying the OSI Model | |
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| Chapter Review Questions | |
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| Voice Basics | |
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| Voice Communications | |
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| Voice Network Components | |
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| Signaling System Seven (SS-7) | |
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| Chapter Review Questions | |
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| Telephony Today | |
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| North American Numbering Plan | |
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| Telephone Companies and Regulation | |
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| Telephony Services | |
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| Private Branch Exchanges and CENTREX | |
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| Chapter Review Questions | |
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| Data Communications and WAN Fundamental Concepts | |
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| Data Communications Fundamentals | |
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| Voice, Image, and Video Encoding | |
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| Data Communications Layer-2 Protocols | |
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| Component Interfaces | |
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| Multiplexers and Multiplexing Fundamentals | |
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| Chapter Review Questions | |
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| Local Area Networks | |
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| General LAN Structure and Components | |
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| LAN Types | |
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| LAN Market Summary | |
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| LAN Internetworking Components | |
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| The Internet, Intranets, and Extranets | |
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| IEEE Standards | |
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| LAN Media (Cabling) | |
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| LAN Wiring Hardware | |
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| LAN Servers | |
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| LAN Software | |
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| LAN Protocol Suites | |
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| LAN Telecommunications Applications | |
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| Chapter Review Questions | |
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| Saving Telecommunications Costs | |
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| Integrated Services Digital Network | |
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| Packet-switched Networks | |
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| All Digital Network Technologies | |
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| Chapter Review Questions | |
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| RF, Satellite, and Cellular Communications | |
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| Radio Frequency Communications | |
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| Satellite Communications | |
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| Cellular Telecommunications | |
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| Chapter Review Questions | |
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| Telecommunications Technologies Providing New Business Opportunities | |
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| The Internet | |
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| Key Internet Telecommunications Applications | |
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| Accessing the Internet | |
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| Chapter Review Questions | |
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| Looking Down the Road... | |
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| Convergent Technology Evolution | |
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| Universal Communication Appliance | |
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| High-speed Networking Service Delivery | |
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| The Internet Conquers All | |
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| Telecommunication Network Management | |
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| Appendix | |
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| Index | |