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Professional Business Writing

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ISBN-10: 0078211654

ISBN-13: 9780078211652

Edition: 7th 2002

Authors: Elizabeth Kerbey, Marilyn L. Satterwhite, Donna C. McComas

List price: $101.67
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Book details

List price: $101.67
Edition: 7th
Copyright year: 2002
Publisher: McGraw-Hill Higher Education
Publication date: 10/18/2000
Binding: Paperback
Pages: 484
Size: 9.00" wide x 11.00" long x 1.00" tall
Weight: 2.332
Language: English

Principles of Good Writing
Characteristics of Professional Writing
Choosing the Right Words
Writing Sentences and Paragraphs
Building Goodwill in Your Message
Planning and Preparing Messages
Composing, Editing, and Proofreading Part II: Writing Effective Messages
Writing E-mails, E-mail Attachments, and Routine Correspondence
Writing Inquiries and Requests
Writing Replies to Inquiries and Requests
Writing and Acknowledging Orders
Writing Credit and Collection Messages
Writing Persuasive Messages
Writing Claim and Adjustment Messages
Writing Goodwill Messages
Writing Other Effective Communications
Writing Public Officials and the Media
Writing Meeting Reports
Writing Memo Reports
Writing Directions, Instructions, and Abstracts
Preparing R�sum�s and Employment Applications
Writing Application Letters and Other Employment Documents