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Operations Management

ISBN-10: 0073525251

ISBN-13: 9780073525259

Edition: 11th 2012

Authors: William J. Stevenson, Mark Cotteleer, Natalie Simpson

List price: $252.00
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Book details

List price: $252.00
Edition: 11th
Copyright year: 2012
Publisher: McGraw-Hill Higher Education
Publication date: 2/15/2011
Binding: Hardcover
Pages: 944
Size: 8.50" wide x 11.00" long x 1.50" tall
Weight: 4.994
Language: English

Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications. He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications. Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.

Introduction to Operations Management
Competitiveness, Strategy, and Productivity
Forecasting
Product and Service Design
Supplement: Reliability
Strategic Capacity Planning for Products and Services
Supplement: Decision Theory
Process Selection and Facilities Layout
Work Design and Measurement
Supplement: Learning Curves
Location Planning and Analysis
Supplement: The Transportation Model
Management of Quality
Quality Control
Supplement: Acceptance Sampling
Aggregate Planning and Master Scheduling
MRP and ERP
Inventory Management
JIT and Lean Operations
Supplement: Maintenance
Supply Chain Management
Scheduling
Project Management
Management of Waiting Lines
Linear Programming
Answers to Selected Problems
Tables
Working with the Normal Distribution
Company Index
Subject Index