Business Communication at Work with OLC Premium Content Card
Edition: 3rd 2007 (Revised)
List price: $200.00
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Description: Business Communications at Work, 3e is a very practical, hands-on text-workbook to help students learn to use the types of communication that they are most apt to experience on the job. The book is full of examples of letters, memos, and correspondence designed to demonstrate the application of the principles covered in the book. A Web site for this book provides supplemental learning exercises. Although the main focus of the book is written communication, a chapter on listening and making a presentation is now included. Each chapter of the book is an independent unit that allows the teacher the flexibility of covering most chapters in any order. This flexibility allows the teacher to customize the course to meet the needs of individual classes. Many chapters are easily broken into units so teachers can cover just the units they want.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $200.00
Copyright year: 2007
Publisher: McGraw-Hill Higher Education
Publication date: 6/15/2006
Size: 8.75" wide x 11.00" long x 1.00" tall
|Setting the Stage for Effective Communication|
|Choosing the Right Words|
|Developing Sentences and Paragraphs|
|Developing Listening and Speaking Skills|
|Planning and Organizing Business Messages|
|Using Technology to Improve Communication|
|Formatting Business Messages|
|Goodwill Principles and Goodwill Messages|
|Messages for Inquiries and Requests|
|Claim and Adjustment Messages|
|Order, Credit, and Collection Messages|
|Developing Memos and Memo Reports|
|Creating Press Releases, Newsletters, and Letters to Public Officials|
|Constructing and Presenting Reports|
|Preparing Meeting Communications|
|Conducting the Job Search|
|Selling Yourself to Employers|