Business Communication at Work with OLC Premium Content Card

Name: Business Communication at Work with OLC Premium Content Card
Price: 25.27 USD
Availability: InStock
ISBN: 9780073314273

ISBN-10: 0073314277

ISBN-13: 9780073314273

Edition: 3rd 2007 (Revised)

Authors: Marilyn L. Satterwhite, Judith Olson-Sutton

List price: $200.00

30 day, 100% satisfaction guarantee!

Marketplace

1 new & used from $25.27

what's this?

Rush Rewards U
Members Receive:

You have reached 400 XP and carrot coins. That is the daily max!

Description:

Business Communications at Work, 3e is a very practical, hands-on text-workbook to help students learn to use the types of communication that they are most apt to experience on the job. The book is full of examples of letters, memos, and correspondence designed to demonstrate the application of the principles covered in the book. A Web site for this book provides supplemental learning exercises. Although the main focus of the book is written communication, a chapter on listening and making a presentation is now included. Each chapter of the book is an independent unit that allows the teacher the flexibility of covering most chapters in any order. This flexibility allows the teacher to…

Book details

List price: $200.00
Edition: 3rd
Copyright year: 2007
Publisher: McGraw-Hill Higher Education
Publication date: 6/15/2006
Binding: Paperback
Size: 8.75" wide x 11.00" long x 1.00" tall
Weight: 2.398
Language: English







Setting the Stage for Effective Communication



Choosing the Right Words



Developing Sentences and Paragraphs






Developing Listening and Speaking Skills



Planning and Organizing Business Messages



Using Technology to Improve Communication



Formatting Business Messages






Goodwill Principles and Goodwill Messages



Messages for Inquiries and Requests



Claim and Adjustment Messages



Persuasive Messages



Order, Credit, and Collection Messages






Developing Memos and Memo Reports



Creating Press Releases, Newsletters, and Letters to Public Officials



Constructing and Presenting Reports



Preparing Meeting Communications






Conducting the Job Search



Selling Yourself to Employers