Introduction to Polaris Medical Group | |
Welcome Statement of Purpose Organization and Staff Medical Records | |
Guidelines for Maintaining Confidentiality Information in the Medical Record | |
Polaris Medical Group Compliance Program Your Role as a Patient | |
Services Specialist Qualities and Attitudes of the PSS General Responsibilities | |
Your Typical Day at Family Medical Group Scheduling Patients for Appointments Recording and Maintaining | |
Patient Information Maintaining a Third-Party | |
Payer Information Educating Patients and Responding to Patient Inquiries | |
Recording Charges, Payments and Adjustments Generating | |
Insurance Claims Checking for and Recording Incoming | |
Referrals Generating Financial Reports Updating CPT and ICD-9 Codes in the Database Quiz: Part 1 | |
Polaris Medical Group Policy and Procedure Manual | |
Reading Acknowledgment Contents Practice Information Equal Employment Opportunity | |
Nondiscrimination, and Affirmative Action Statement Types of Employment Wages and Compensation Pay | |
Rates Overtime Compensation Pay Dates Employee | |
Time Records Performance Evaluations Employee | |
Benefits Employee Grievances Resignation, Termination, Discharge, and Cobra Benefits | |
Resignation Termination Discharge Cobra Benefits Personnel Conduct Issues Contributions and Solicitations | |
Identification Badges Inclement Weather Conditions Sexual Harassment Dress Code Smoking and Tobacco | |
Use Substance Abuse Personal Telephone Calls and Visits Universal Precautions Office Hours and Attendance | |
Definitions of Absences Scheduled | |
Absences Unscheduled | |
Absences Lateness/Leaving Early Excused | |
Absences Unexcused | |
Absences Attendance Policy Telephone Procedures | |
Recording Telephone Calls Screening Telephone Calls | |
Taking Telephone Messages Handling Emergency Telephone Calls | |
Symptoms/Complaints Considered Emergencies Office Visit Procedures Confidentiality Confidentiality Policy | |
Confidentiality Guidelines Receptioning Gathering Patient Information | |
Information Obtained from New Patients over the Telephone | |
Information from Other Sources Verifying Insurance Coverage Guidelines | |
Checking for Preauthorization Requirements | |
Checking for Referral Requirements | |
Concluding the Patient's Visit Appointments Scheduling | |
Appointments Patient Flow Scheduling Allotments Payment for Services | |
The Billing Process Billing Codes, Patient Statements, and Place of Service Codes Insurance Claims | |
Billing Guidelines Review of RAs Patient Billing Disputes Daily Reports Guidelines for Medicare, Medicaid, and Workers | |
Compensation Medicare Medigap Insurance Medicare Managed Care Plans Medicaid Workers | |
Compensation Insurance Information Pages Standard Health Care, Inc. | |
Traditional Plan Blue Cross and Blue Shield of Ohio, Traditional Plan Tricare | |
HMO Columbus Medical Care PPO Cigna Healthplan HMO Aetna Health Plans, Ohio HMO-Network | |
Ohio Insurance Company, Traditional Plan Nationwide Medicare, Parts A and B | |
Nationwide Medicare HMO Ohio Department of Human Services, Medicaid Blue Cross and Blue Shield of Ohio, Workers' Compensation Quiz: Part 2 | |
On the Job Week 1, Day 1 Medisoft Training | |
Entering Guarantors Who Are Not Patients Week 1, Day 2 Week 1, Day 3 Week 1, Day 4 Week 1, Day 5 Medisoft Training | |
Entering Referrals Medisoft Training | |
Entering a Primary Care Provider Outside the Practice Medisoft Training | |
Using Quick Balance End of Week 1 Job Week 2, Day 1 Medisoft Training | |
Entering Prior Authorization Numbers Week 2, Day 2 Medisoft Training | |
Entering Addi | |
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