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Internet Marketing Integrating Online and Offline Strategies

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ISBN-10: 0072827033

ISBN-13: 9780072827033

Edition: 2003

Authors: Mary Lou Roberts

List price: $108.44
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Book details

List price: $108.44
Copyright year: 2003
Publisher: McGraw-Hill Higher Education
Publication date: 10/23/2002
Binding: Paperback
Pages: 496
Size: 7.75" wide x 9.75" long x 0.75" tall
Weight: 1.892
Language: English

Foundations of Internet Marketing
Internet Marketing Joins the Mainstream
The Internet Value Chain
Business Models and Strategies
Direct and Database Foundations
Internet Marketing Strategies and Programs
Understanding the Internet Consumer
Customer Acquisition: Brand Development and Online Advertising
Customer Acquisition: Search, Email and Other Acquisition Techniques
Customer Relationship Development and Management
Customer Service and Support
Developing and Maintaining Effective Web Sites
Evaluating Performance and Opportunities
Measuring and Evaluating Web Marketing Programs
Social and Regulatory Issues: Privacy, Security & Intellectual Property
Marketing Automation
The Wireless Future