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Table of Contents | |
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Introduction | |
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The Processes of Organization and Management | |
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Strategic Processes | |
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Arthur D. Little, Inc | |
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R. R. Donnelley & Sons: The Digital Division | |
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Allstate Chemical Company: The Commercialization of Dynarim | |
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Time Life Inc. (A) | |
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Watermill Ventures | |
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Note on the Major Appliance Industry in 1988 | |
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Electrolux: The Acquisition and Integration of Zanussi | |
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Emerson Electric: Consistent Profits, Consistently | |
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Xerox Charts a New Strategic Direction (Excerpts) | |
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Resource Allocation Processes | |
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Ellis International Division: Patrick O'Brian | |
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Americhem: The Gaylord Division (A) | |
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Westinghouse Electric Corporation: Automating the Capital Budgeting Process (A) | |
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Peterson Industries: Louis Friedman | |
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Decision-Making Processes | |
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British Steel Corporation: The Korf Contract | |
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Note on Process Observation | |
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Strategic Decision Processes in High Velocity Environments: Four Cases in the Microcomputer Industry | |
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Making Fast Strategic Decisions in High-Velocity Environments | |
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Decision-Making Exercise (A) | |
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Growing Pains | |
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Decision-Making Exercise (B) | |
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Decision-Making Exercise (C) | |
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The Case of the Unhealthy Hospital | |
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A Thousand Days | |
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Thirteen Days | |
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Decision Making at the Top: The All-Star Sports Catalog Division | |
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Learning Processes | |
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Building a Learning Organization | |
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Types of Learning Processes | |
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A Note on Knowledge Management | |
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Managerial Processes | |
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Serengeti Eyewear: Entrepreneurship within Corning Inc | |
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The Soul of a New Machine | |
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The Transition to General Management Website | |
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No Excuses Management | |
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Harvard Business School Publishing | |
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Change Processes | |
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SAP America | |
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Millipore Corporation (A) | |
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Harvey Golub: Recharging American Express | |
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Pepsi's Regeneration, 1990-1993 | |
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Leveraging Processes for Strategic Advantage | |