Acknowledgments | p. viii |
Preface | p. ix |
Introduction to the Personal Computer | p. 1 |
Investigating Windows | p. 2 |
Investigating Linux | p. 5 |
Finding Answers to OS Questions | p. 8 |
Lab Analysis Test | p. 11 |
Key Term Quiz | p. 12 |
Introducing Microsoft Windows | p. 13 |
Windows XP Interface | p. 15 |
Windows Desktop | p. 19 |
Windows Explorer | p. 24 |
Windows Control Panel | p. 30 |
Windows Registry | p. 35 |
Lab Analysis Test | p. 39 |
Key Term Quiz | p. 40 |
Features and Characteristics of Windows | p. 41 |
Customizing the Boot Menu in Windows 9x/Me | p. 42 |
Organizing Users and Groups in Windows XP | p. 45 |
Working with Permissions in Windows XP | p. 48 |
Lab Analysis Test | p. 50 |
Key Term Quiz | p. 51 |
Using the Command Line | p. 53 |
Using a Command Line Window | p. 54 |
Understanding Basic Commands | p. 56 |
Using Command Line Tools | p. 66 |
Lab Analysis Test | p. 69 |
Key Term Quiz | p. 70 |
Implementing Hard Drives | p. 71 |
Creating Partitions with FDISK | p. 73 |
Formatting Partitions with FORMAT | p. 76 |
Creating Partitions with Disk Administrator and Disk Management | p. 78 |
Formatting Partitions with Disk Administrator, Disk Management, and My Computer | p. 80 |
Creating and Managing Dynamic Disks with Disk Management | p. 82 |
Maintaining and Troubleshooting Hard Disk Drives | p. 86 |
Lab Analysis Test | p. 89 |
Key Term Quiz | p. 90 |
Installing and Upgrading Windows | p. 91 |
Pre-Installation Planning | p. 93 |
Installing/Upgrading Considerations | p. 96 |
Upgrading a Windows Operating System | p. 102 |
Performing a Clean Installation | p. 105 |
Lab Analysis Test | p. 106 |
Key Term Quiz | p. 107 |
Maintaining, Optimizing, and Troubleshooting Windows 9x/Me | p. 109 |
Updating and Patching Windows 9x/Me | p. 111 |
Optimizing Windows 9x/Me | p. 117 |
Installing Devices with Windows 9x/Me | p. 123 |
Working with Windows Me System Restore | p. 127 |
Lab Analysis Test | p. 129 |
Key Term Quiz | p. 130 |
Maintaining, Optimizing, and Troubleshooting Windows NT, 2000, and XP | p. 131 |
Installing Device Drivers in Windows 2000/XP | p. 133 |
Configuring a Custom Microsoft Management Console (MMC) Toolbox | p. 137 |
Examining and Configuring Log Files in Event Viewer | p. 141 |
Using Alternative Boot Methods | p. 144 |
Troubleshooting Startup Problems | p. 148 |
Configuring Security | p. 152 |
Lab Analysis Test | p. 157 |
Key Term Quiz | p. 158 |
Networking | p. 159 |
Identifying Local Area Network Hardware | p. 160 |
Exploring Local Area Network Configuration Options | p. 164 |
Verifying TCP/IP Settings | p. 168 |
Sharing Resources | p. 170 |
Testing Your LAN Connections | p. 171 |
Lab Analysis Test | p. 178 |
Key Term Quiz | p. 179 |
Internet | p. 181 |
Identifying Modem Properties | p. 183 |
Installing a Modem | p. 185 |
Configuring Dialup | p. 189 |
Dealing with Internet Problems | p. 192 |
Lab Analysis Test | p. 193 |
Key Term Quiz | p. 194 |
Glossary | p. 195 |
Index | p. 221 |
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