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Perfect Phrases for Virtual Teamwork: Hundreds of Ready-To-Use Phrases for Fostering Collaboration at a Distance

Best in textbook rentals since 2012!

ISBN-10: 0071783849

ISBN-13: 9780071783842

Edition: 2012

Authors: Meryl Runion, Lynda McDermott

List price: $16.99
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Book details

List price: $16.99
Copyright year: 2012
Publisher: McGraw-Hill Education
Publication date: 1/16/2012
Binding: Paperback
Pages: 208
Size: 4.90" wide x 8.00" long x 0.40" tall
Weight: 0.440
Language: English

Meryl Runion, CSP is a certified speaking professional and the author of three books, two of which were published by MHP (Perfect Phrases for Managers & Supervisors and How to Use Power Phrases). She is the founder of SpeakStrong INC, a training organization that teaches individuals and organizations how to say what they mean and mean what they say. Her hundreds of clients include IBM, FBI and the IRS. Her PowerPhrase a Week newsletter has 13,000 subscribers.Wendy Mack is a speaker, consultant, and author who specializes in leadership, change, and communication. Since founding T3 Consulting in 2001, she has helped leaders from dozens of companies such as Northrop Grumman, Freddie Mac, and…    

Foreword: The Most Important Person on the Team
Acknowledgments
Introduction
Welcome to a Virtual World, Where People Collaborate from a Distance
What's Virtual? Working Together… Apart
Virtual Team Size Isn't Everything
Team Members, Collaborators, Associates, and Allies
The Virtual Vehicle and Road Map-Two Essential Virtual Team Components
How to Use This Book
Preparation
Embrace Virtual Teamwork of Today
Champion Virtual Team Potential
Perfect Phrases to Create a Dynamic Vision of Virtual Teams
Evangelize Business Social and Collaborative Technology
Perfect Phrases to Introduce Collaborative Potential
Create a Strong Virtual Team Foundation
Clarify the Business Need for a Virtual Team
Perfect Phrases to Clarify the Project Business Need
Perfect Phrases to Determine If a Virtual Team Is the Best Way to Go
Create Preliminary Goals
Perfect Phrases to Ask Stakeholders to Identify Preliminary Team Goals
Perfect Phrases to Quantify Stakeholder Expectations
Get the Right People on the Team
Perfect Phrases to Identify Needed Competencies
Perfect Phrases to Interview for Collaborative Virtual Communication Abilities
Perfect Phrases to Determine Suitability for Self-Directed and Off-Site Work
Perfect Phrases to Get the Inside Scoop About a Team Member Candidate
Perfect Phrases to Get Someone to Volunteer for the Team
Perfect Phrases to Invite or Assign Team Members
Prepare for the Virtual Team Launch
Perfect Phrases to Clarify End Users and Their Goals
Perfect Phrases to Invite Active Sponsors to Employ Best Practices
Perfect Phrases for Prelaunch Updates
Launch
Create a Road Map
Set Clear Direction
Perfect Phrases to Open a Launch Meeting and Introduce the Virtual Team Purpose
Perfect Phrases to Break the Virtual Ice and Introduce Team Members
Perfect Phrases to Introduce the Virtual Team Charter Process
Perfect Phrases to Discuss and Refine the Team Purpose
Perfect Phrases to Differentiate Between Vision, Goals, and SMART Objectives
Perfect Phrases to Establish Team Vision
Perfect Phrases to Establish Team Goals
Perfect Phrases to Establish Virtual Team Objectives
Perfect Phrases to Define Tasks and Assign Roles and Responsibilities
Perfect Phrases to Introduce and Apply the Role Chart
Define and Align the Virtual Team Culture
Perfect Phrases to Initiate a Dynamically Aligned Culture
Perfect Phrases to Establish Social Dynamic Goals
Perfect Phrases to Establish Meeting Norms
Perfect Phrases to Establish Decision-Making Norms
Perfect Phrases to Set Response Time and Availability Norms
Perfect Phrases to Set E-mail Norms
Perfect Phrases to Establish Conflict and Disagreement Norms
Perfect Phrases to Establish the Team Identity
Summarize and Finalize Team Formation
Perfect Phrases to Identify and Manage Key Team Stakeholders
Perfect Phrases to Assemble the Team Charter
Perfect Phrases to Close the Team Launch and Team Formation Process
Teaming
Guide and Grow
Provide Focus and Support
Perfect Phrases to Describe the Boundary Manager's Role
Perfect Phrases to Discuss the Team Leader and Team Member Role
Perfect Phrases to Anchor Launch Agreements and Action Steps
Perfect Phrases to Build Virtual Team Trust
Perfect Phrases for Personalized Interaction
Perfect Phrases for the Premeeting Virtual Team Agenda
Perfect Phrases to Assign and Manage Virtual Team Meeting Prep Work
Perfect Phrases to Facilitate Virtual Team Meetings
Perfect Phrases to Encourage Peer Feedback
Perfect Phrases to Welcome New Team Members
Perfect Phrases to Introduce New Team Members and Encourage Inclusion
Develop Adaptive and Collaborative Excellence
Perfect Phrases to Introduce Working Adaptively
Perfect Phrases to Encourage Emergent Leadership
Perfect Phrases for Improvement Kata Coaching Cycles
Perfect Phrases to Coach for Self-Efficacy
Perfect Phrases to Develop Continuous Improvement Thinking
Perfect Phrases to Introduce Dynamic Learning
Perfect Phrases to Encourage Collaboration and Collaborative Competition
Perfect Phrases to Boost Strategic Use of Networks and Collaborative Technology
Perfect Phrases to Spark Synergy and Increase Reliance on Shared Intelligence
Perfect Phrases to Explore Best Practices
Embrace Virtual Reality
Perfect Phrases to Encourage Pull Communication
Perfect Phrases for Teleconferencing
Perfect Phrases for Web Conferencing and Videoconferencing
Perfect Phrases to Optimize Collaboration and Shared Workspace Technology
Monitor Progress
Perfect Phrases for Team Alignment with Dynamic Dashboards
Perfect Phrases to Assess Team Process
Perfect Phrases to Assess Team Results
Perfect Phrases to Assess Team Member Leadership Contributions
Perfect Phrases to Acknowledge Success and Contributions
Transform Obstacles
Perfect Phrases to Restructure Team Operations
Perfect Phrases to Address Mistakes
Perfect Phrases to Challenge Operating Agreement Slips and Noncompliance
Perfect Phrases to Address Technology Resistance and Competency Issues
Perfect Phrases to Address Underinvolvement and Inclusion Issues
Perfect Phrases to Address Individual Performance Gaps
Perfect Phrases to Address Team Conflict
Perfect Phrases to Guide Strategic Technological and Protocol Work-Arounds
Perfect Phrases to Invite External Mediation and Input for Unresolved Conflicts
Perfect Phrases to Reestablish a Culture of Accountability and Trust
Perfect Phrases to Respond to Leadership Feedback and Admit Mistakes
Close and Disband
Prepare for the End
Perfect Phrases to Champion a Proper Closing
Close Out the Virtual Team with Clout
Perfect Phrases to Review the Journey
Perfect Phrases for Mutual Team Member Recognition
Perfect Phrases for Formal Recognition and Acknowledgment
Perfect Phrases to Provide Team Recognition
Perfect Phrases to Debrief Lessons Learned
Conclusion