| |
| |
| Preface | |
| |
| |
| Introduction | |
| |
| |
| |
| Managing Organizations | |
| |
| |
| |
| Harness the Power of a Business Mission | |
| |
| |
| Learning from Bill Gates | |
| |
| |
| |
| Create Customer Value | |
| |
| |
| Learning from Lou Gerstner | |
| |
| |
| |
| Make Effective Decisions | |
| |
| |
| Learning from Alfred P. Sloan, Jr. | |
| |
| |
| |
| Recognize the True Nature of the Problem | |
| |
| |
| Learning from M. C. Escher | |
| |
| |
| |
| Make the Right Compromise | |
| |
| |
| Learning from King Solomon | |
| |
| |
| |
| Just Do It! Keep Fine-Tuning the Right Strategy | |
| |
| |
| Learning from Phil Knight | |
| |
| |
| |
| Structure Your Organization Around the Customer | |
| |
| |
| Learning from Michael Dell | |
| |
| |
| |
| Be Productive | |
| |
| |
| Learning from Frederick Winslow Taylor | |
| |
| |
| |
| Demand Effective Management | |
| |
| |
| Learning from Warren Buffett | |
| |
| |
| |
| Understand Profit, Strive for Independence | |
| |
| |
| Learning from Coco Chanel | |
| |
| |
| |
| Harness Information | |
| |
| |
| Learning from Paul Julius Reuter | |
| |
| |
| |
| Understand Your Sphere of Action | |
| |
| |
| Learning from James Wilson | |
| |
| |
| |
| Recognize Inflection Points and Utilize Performance Indicators | |
| |
| |
| Learning from Andy Grove | |
| |
| |
| |
| Secure Feedback | |
| |
| |
| Learning from James Watt | |
| |
| |
| |
| Managing Innovation | |
| |
| |
| |
| Implement Ideas | |
| |
| |
| Learning from Steve Jobs | |
| |
| |
| |
| Remember, Innovations Are Rarely Welcomes with Open Arms | |
| |
| |
| Learning from Gustave Eiffel | |
| |
| |
| |
| Question Every Assumption | |
| |
| |
| Learning from Nicolaus Copernicus | |
| |
| |
| |
| Innovate Systematically | |
| |
| |
| Learning from Thomas Edison | |
| |
| |
| |
| Exploit Success | |
| |
| |
| Learning from Dietrich Mateschitz | |
| |
| |
| |
| Practice Purposeful Abandonment | |
| |
| |
| Learning from Herbert von Karajan | |
| |
| |
| |
| Practice Creative Destruction | |
| |
| |
| Learning from Joseph Schumpeter | |
| |
| |
| |
| Combine Existing Know-How with Other Knowledge to Create Something New | |
| |
| |
| Learning from Ettore Bugatti | |
| |
| |
| |
| Exploit Opportunities Arising from New Technologies | |
| |
| |
| Learning from Larry Page | |
| |
| |
| |
| Recognize the Future That Has Already Happened | |
| |
| |
| Learning from Ray Kroc | |
| |
| |
| |
| Managing People | |
| |
| |
| |
| Focus on a Single Objective | |
| |
| |
| Learning from Michelangelo | |
| |
| |
| |
| Create a Perfect Whole | |
| |
| |
| Learning from Simon Rattle | |
| |
| |
| |
| Be Results Driven | |
| |
| |
| Learning from Michael Schumacher | |
| |
| |
| |
| Draw on Your Strengths | |
| |
| |
| Learning from Albert Einstein | |
| |
| |
| |
| Manage by Objectives | |
| |
| |
| Learning from Gustav Mahler | |
| |
| |
| |
| Plan Meticulously | |
| |
| |
| Learning from Napoleon Bonaparte | |
| |
| |
| |
| Be True to Your Own Values | |
| |
| |
| Learning from Winston Churchill | |
| |
| |
| |
| Surround Yourself with Good People | |
| |
| |
| Learning from Jack Welch | |
| |
| |
| |
| Create a Culture of Effectiveness | |
| |
| |
| Learning from Herb Kelleher | |
| |
| |
| |
| Nurture and Develop People | |
| |
| |
| Learning from David Packard | |
| |
| |
| |
| Invest in Training | |
| |
| |
| Learning from Alexander von Humboldt | |
| |
| |
| |
| Seek Wise Dialogue Partners | |
| |
| |
| Learning from Camille Pissarro and Paul Cezanne | |
| |
| |
| |
| Clearly Define Jobs and Assignments | |
| |
| |
| Learning from General George Patton | |
| |
| |
| |
| Establish Effective Cooperation | |
| |
| |
| Learning from Joe Biden | |
| |
| |
| |
| Recognize the Most Important Promotion | |
| |
| |
| Learning from Barack Obama | |
| |
| |
| |
| Embody Integrity | |
| |
| |
| Learning from General George Marshall | |
| |
| |
| |
| Harness the Potential of Women | |
| |
| |
| Learning from Hillary Clinton | |
| |
| |
| |
| Make Intelligent Use of Your Time | |
| |
| |
| Learning from Stephen Hawking | |
| |
| |
| |
| Perfect Your Own Working Methods | |
| |
| |
| Learning from Benjamin Franklin | |
| |
| |
| |
| Create Trust | |
| |
| |
| Learning from Levi Strauss | |
| |
| |
| |
| Make a Life Plan: What Will Your Most Important Contribution Be? | |
| |
| |
| Learning from Peter F. Drucker | |
| |
| |
| |
| Be Demanding of Yourself and Strive for Perfection | |
| |
| |
| Learning from Giuseppe Verdi | |
| |
| |
| |
| Find Meaning; Then Use It! | |
| |
| |
| Learning from Viktor Frankl | |
| |
| |
| |
| Harness the Power of Discipline | |
| |
| |
| Learning from Thomas Mann | |
| |
| |
| |
| Motivate Yourself | |
| |
| |
| Learning from Roger Federer | |
| |
| |
| |
| Derive Enjoyment from Your Profession | |
| |
| |
| Learning from Leonard Bernstein | |
| |
| |
| |
| Think Constructively | |
| |
| |
| Learning from Niki Lauda | |
| |
| |
| |
| Act Responsibly | |
| |
| |
| Learning from Hippocrates | |
| |
| |
| |
| Foster Creativity All Life Long | |
| |
| |
| Learning from Pablo Picasso | |
| |
| |
| |
| Assume Responsibility | |
| |
| |
| Learning from Harry Truman | |
| |
| |
| |
| Look After Yourself | |
| |
| |
| Learning from Jamie Oliver | |
| |
| |
| |
| Commit Yourself to More Than Just Your Own Well-Being | |
| |
| |
| Learning from Muhammad Yunus | |
| |
| |
| Epilogue | |
| |
| |
| Bibliography | |
| |
| |
| Notes | |
| |
| |
| Index | |