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Perfect Solutions for Difficult Employee Situations

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ISBN-10: 0071444521

ISBN-13: 9780071444521

Edition: 2005

Authors: Sid Kemp

List price: $18.00
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This text gives managers what they need to face sticky situations - what to do when employees' personal problems affect their work, how to deal with employee complaints about working conditions, how to resolve interpersonal conflicts, how to deal with requests for raise, and more.
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Book details

List price: $18.00
Copyright year: 2005
Publisher: McGraw-Hill Education
Publication date: 1/12/2005
Binding: Paperback
Pages: 250
Size: 5.00" wide x 7.75" long x 0.75" tall
Weight: 0.550
Language: English

Foreword
Facing your day
From challenges to solutions
The manager's survival guide
Money issues
When sex shows up at work
When personal issues affect work life
Pranks, put-downs, and bending the rules
New employee orientation issues
Time and punctuality issues
Attitude problems
Problems between generations
Justice issues on the job
Anger on the job
Fear in the office
Illness issues
Failure - employee or company
Emergencies
Broken rules
Respect
When to get help
Learning leadership
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