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How to Choose the Right Person for the Right Job Every Time

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ISBN-10: 0071431233

ISBN-13: 9780071431231

Edition: 2005

Authors: Lori Davila, Louise Kursmark

List price: $17.00
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Description:

Behavioural interviewing is a style of interviewing that forces job candidates to describe how they responded to past job situations, as well as hypothetical ones. This text explains the benefits of using behavioural interviewing techniques and trains readers in every step of the process.
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Book details

List price: $17.00
Copyright year: 2005
Publisher: McGraw-Hill Education
Publication date: 9/9/2004
Binding: Paperback
Pages: 216
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 0.638
Language: English

Lori Davila (Atlanta, GA) runs a highly successful career services firm and does outplacement hiring consulting with numerous Fortune 500 firms.Louise Kursmark (Cincinnati, OH) is the president of Best Impression Career Services, Inc., and the author of nine career books.

Acknowledgments
Introduction
Your Hiring Decisions Will Either Make or Break Your Company
The Bottom Line
Hiring as a Top Strategic Business Priority
Hidden Costs
Top 10 Hiring Mistakes
Exercise--Rate Your Hiring Efforts
Take the Guesswork Out of Hiring with Behavior-Based Interviewing
Past Performance Is the Best Predictor of Future Success
Other Types of Interviews
Enhancing Other Interview Types with Behavior-Based Interviewing
Interview Examples
Results
Exercise--A Quiz on Interview Questions
The Behavior-Based Interview in Five Easy Steps
Define What You're Looking For--Understand the Job and the Company
Identify Job-Related Success Factors
Establish Questions to Extract the Desired Success Factors
Conduct a Successful Interview
Using the Interview Guide
Perform a Final Evaluation--Rate the Evidence
Conclusion
Summary Checklist
401 Interview Questions
Breaking the Ice
Behavior-Based Interview Questions
Behavior-Based Interview Questions for Job and Company Fit or for Motivation
Follow-up Questions (Probes)
Traditional and Situational Questions
Put It All Together
Six Companies That Successfully Use Behavior-Based Interviewing
Golden Corral
Randstad North America
InterContinental Hotels Group
TD Madison and Associates
Hallmark Cards, Inc.
GE
A Review of Legal Guidelines for Interviewing Candidates
A Brief History
Implement Best Practices to Avoid Unintentional Discrimination
Understand Legal and Illegal Questions
Conduct Effective Interviews Regardless of How Candidates Prepare
Behavior-Based Interviewing Helps You Avoid Rehearsed Answers
Three Interview Stories
Aaron--Preparing on His Own
Sandra--Working with an Interview Coach
Alex--Learning with a Group
Be Ready for Practiced and Unpracticed Candidates
Implementing a Behavior-Based Interviewing Program at Your Company
Implement Your Program Top to Bottom
Identify Barriers to Change
Start with a Vision--Use a Business Case to Create Uneasiness
Obtain the Support of Leaders and Champions
Communicate and Sell
Create Corporate Standards and Common Materials
Train and Follow Up
Measure and Evaluate
Other Tips and Strategies
Behavior-Based Interviewing Program Checklist
Final Thoughts and Ideas
Review Your Process from Time to Time
Review Other Pieces of the Hiring Puzzle
Appendices
Consultants and Expert Resources for Behavior-Based Interviewing
Forms Library
Index