Rath and Strong's Six Sigma Team Pocket Guide

ISBN-10: 0071417567

ISBN-13: 9780071417563

Edition: 2003

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While Rath & Strong's first book covered the technical and statistical tools needed for Six Sigma, this follow-up book explains the team skills and people skills needed to overcome internal politics and make Six Sigma a success.
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Book details

List price: $14.00
Copyright year: 2003
Publisher: McGraw-Hill Companies, The
Publication date: 3/25/2003
Binding: Comb Bound 
Pages: 200
Size: 4.00" wide x 0.50" long x 0.50" tall
Weight: 0.198
Language: English

Introduction: Why Team and Influence Skills Are Required to Make Six Sigma Projects Work
Getting the Six Sigma Project Team Started
The Role of the Project Team Leader
The Role of the Project Team Member
What to Do at the First Six Sigma Project Team Meeting
How to Establish Project Team Goals, Roles, and Procedures
Team Skills Needed in Successfully Complete a Six Sigma Project
How to Have an Effective Project Team Meeting
How to Make Decisions on the Project Team
Three Ways to Handle Project Team Conflict, and When Each Works Best
How to Deal with Difficult Project Team Members
How to Figure Out What's Wrong When the Team Isn't Working Well or Loses Momentum
Getting Buy-in for Your Project
The "Politics" of Six Sigma Projects: Planning to Get Support and Cooperation from People Outside the Team
Five Ways to Influence People to Cooperate with Your Six Sigma Project
How to Communicate with People Whose Help You Need
How to Be a Better Listener So That People Will Want to Help You
How to Avoid the Pitfalls of E-Mail on Six Sigma Projects
How to Make an Effective Presentation About Your Six Sigma Project
What to Do When You're Not Getting Cooperation
Sample Plans for Getting Buy In
Conclusion: Final Thoughts on Using This Pocket Guide
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