Rath and Strong's Six Sigma Team Pocket Guide
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Description: While Rath & Strong's first book covered the technical and statistical tools needed for Six Sigma, this follow-up book explains the team skills and people skills needed to overcome internal politics and make Six Sigma a success.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $14.00
Copyright year: 2003
Publisher: McGraw-Hill Companies, The
Publication date: 3/25/2003
Binding: Comb Bound
Size: 4.00" wide x 0.50" long x 0.50" tall
|Introduction: Why Team and Influence Skills Are Required to Make Six Sigma Projects Work|
|Getting the Six Sigma Project Team Started|
|The Role of the Project Team Leader|
|The Role of the Project Team Member|
|What to Do at the First Six Sigma Project Team Meeting|
|How to Establish Project Team Goals, Roles, and Procedures|
|Team Skills Needed in Successfully Complete a Six Sigma Project|
|How to Have an Effective Project Team Meeting|
|How to Make Decisions on the Project Team|
|Three Ways to Handle Project Team Conflict, and When Each Works Best|
|How to Deal with Difficult Project Team Members|
|How to Figure Out What's Wrong When the Team Isn't Working Well or Loses Momentum|
|Getting Buy-in for Your Project|
|The "Politics" of Six Sigma Projects: Planning to Get Support and Cooperation from People Outside the Team|
|Five Ways to Influence People to Cooperate with Your Six Sigma Project|
|How to Communicate with People Whose Help You Need|
|How to Be a Better Listener So That People Will Want to Help You|
|How to Avoid the Pitfalls of E-Mail on Six Sigma Projects|
|How to Make an Effective Presentation About Your Six Sigma Project|
|What to Do When You're Not Getting Cooperation|
|Sample Plans for Getting Buy In|
|Conclusion: Final Thoughts on Using This Pocket Guide|