Rath & Strong's Six Sigma Team Pocket Guide

Name: Rath & Strong's Six Sigma Team Pocket Guide
Price: 6.74 USD
Availability: InStock
ISBN: 9780071417563

ISBN-10: 0071417567

ISBN-13: 9780071417563

Edition: 2003

Authors: Rath & Strong, Mary Federico, Renee Beaty

List price: $19.00

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While Rath & Strong's first book covered the technical and statistical tools needed for Six Sigma, this follow-up book explains the team skills and people skills needed to overcome internal politics and make Six Sigma a success.

Book details

List price: $19.00
Copyright year: 2003
Publisher: McGraw-Hill Education
Publication date: 3/25/2003
Binding: Comb Bound
Pages: 192
Size: 4.00" wide x 5.50" long x 0.70" tall
Weight: 0.198
Language: English



Introduction: Why Team and Influence Skills Are Required to Make Six Sigma Projects Work



Getting the Six Sigma Project Team Started



The Role of the Project Team Leader



The Role of the Project Team Member



What to Do at the First Six Sigma Project Team Meeting



How to Establish Project Team Goals, Roles, and Procedures



Team Skills Needed in Successfully Complete a Six Sigma Project



How to Have an Effective Project Team Meeting



How to Make Decisions on the Project Team



Three Ways to Handle Project Team Conflict, and When Each Works Best



How to Deal with Difficult Project Team Members



How to Figure Out What's Wrong When the Team Isn't Working Well or Loses Momentum



Getting Buy-in for Your Project



The "Politics" of Six Sigma Projects: Planning to Get Support and Cooperation from People Outside the Team



Five Ways to Influence People to Cooperate with Your Six Sigma Project



How to Communicate with People Whose Help You Need



How to Be a Better Listener So That People Will Want to Help You



How to Avoid the Pitfalls of E-Mail on Six Sigma Projects



How to Make an Effective Presentation About Your Six Sigma Project



What to Do When You're Not Getting Cooperation



Sample Plans for Getting Buy In


Conclusion: Final Thoughts on Using This Pocket Guide