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| Foreword | |
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| Introduction | |
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| A SHARED Methodology for Disaster Avoidance across Enterprise, B2B, and B2C Systems | |
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| Avoidance Versus Recovery | |
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| What Is Disaster Recovery? | |
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| What Is Business Continuity? | |
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| What Is Disaster Avoidance? | |
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| How Daily Business Operations Benefit from Disaster Avoidance | |
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| Web Site Co-location | |
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| Intranet or Enterprise Workgroup Servers | |
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| Home Office | |
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| Mobile Wireless Access | |
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| Business Benefits | |
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| B2B and Business-to-Customer (B2C) Disaster Avoidance | |
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| Small Business Disaster Avoidance | |
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| Business Continuity Requirements | |
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| The SHARED Objective of Analyzing Business and System Needs | |
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| The Process of Analyzing Business-User-Customer Needs | |
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| Business Overview | |
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| Data Flow Dependencies | |
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| Technology Dependencies | |
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| Prioritizing Existing Operational Problems | |
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| Future Operational Requirements | |
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| Personnel and Facilities | |
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| Financial Considerations | |
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| B2B Requirements | |
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| Small Business Requirements | |
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| Developing a Disaster Avoidance Strategy | |
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| Disaster Avoidance Alternatives for Critical Systems | |
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| Hardware Platforms | |
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| Co-location | |
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| Hot/Warm Standby or Failover | |
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| Hot or Cold Restoration | |
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| Applications | |
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| Data Store | |
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| System Access | |
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| Infrastructure | |
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| Access Devices | |
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| Shared Information (Intranet and E-business) | |
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| Small Businesses | |
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| Disaster Avoidance Best Practices | |
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| Performance Improvements Through SHARED Disaster Avoidance | |
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| Availability as a Function of Disaster Avoidance | |
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| Capacity/Scalability Enhancements | |
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| Maintenance and Deployment Enhancements | |
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| Integrating Business Continuity and Disaster Avoidance Needs | |
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| Mating Business Requirements to Disaster Avoidance Alternatives | |
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| Prioritize Order | |
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| Map Requirements | |
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| Define Exact Requirements | |
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| End User and Facility Requirements | |
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| B2B Requirements | |
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| Financial Analysis | |
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| Example 2 - B2B Supply Chain Management | |
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| Analyzing Business-User-Customer Needs from Chapter 2 | |
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| Mating Business Requirements to Disaster Avoidance Alternatives | |
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| Business Continuity and Disaster Avoidance--Added Cost | |
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| Deployment and Validation Is Critical to Success | |
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| Implementing the SHARED Architecture | |
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| Access Devices | |
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| Best Practices | |
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| Asset and Configuration Management | |
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| Data Synchronization and Recovery | |
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| Products and Procedures | |
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| Handhelds | |
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| Palm Handhelds | |
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| Windows CE Handhelds | |
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| Research in Motion (RIM) Blackberry--Integrated Wireless Products | |
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| XcelleNet Afaria Products | |
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| Desktops and Laptops | |
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| Platforms | |
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| Best Practices for Availability and Reliability | |
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| Platform Simplicity | |
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| Uninterrupted Power Supply (UPS) | |
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| Clustering | |
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| Co-location | |
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| Reduce Planned Downtime | |
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| Reduce Unplanned Downtime | |
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| Use Network Load Balancing (NLB) | |
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| Use Data Store Redundancy | |
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| Best Practices for Performance and Scalability | |
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| Best Practices for Management and Security | |
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| Products and Procedures | |
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| Microsoft Windows | |
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| Sun Solaris | |
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| IBM | |
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| Veritas | |
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| Applications | |
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| Best Practices | |
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| For Disaster Avoidance | |
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| For Operations and Development | |
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| Products and Procedures | |
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| Data Store | |
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| Critical Business Applications' Shared Data Store | |
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| Critical Remote Data Store Synchronization | |
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| Local Productivity Data Files | |
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| Data Sharing | |
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| File Replication | |
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| Best Practices | |
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| Databases | |
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| File Replication | |
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| Physical Data Storage | |
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| Products and Procedures | |
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| File Replication | |
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| Database Transaction Replication | |
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| SANs and Network Storage | |
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| Infrastructure | |
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| Infrastructure Requirements | |
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| Best Practices | |
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| Avoid Chatty Communication | |
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| Network Load Balancing (NLB) | |
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| High-Speed Data Links | |
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| ISPs for User Access | |
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| CO or Wire Centers | |
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| Products and Services | |
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| B2B, B2C, B2G, and Small Business Needs | |
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| Best Practices | |
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| Use Standards | |
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| Integrate the B2X Environment with Existing Back-End Systems | |
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| Isolate the B2B Environment from the Rest of the Systems for Security Purposes | |
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| Coordinate Disaster Avoidance and Recovery | |
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| Products and Procedures | |
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| Small Businesses | |
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| Validation and Testing | |
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| Life Cycle | |
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| Test Objectives | |
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| Testing and Systems Management | |
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| Methodology | |
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| System Versus Component Tests | |
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| Validating the Components | |
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| Validating the System | |
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| Validating B2X E-commerce | |
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| Test Preparation | |
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| Test Bed Setup | |
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| Tools | |
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| Load Models | |
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| Testing | |
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| Instrumentation | |
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| Loading | |
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| Measuring | |
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| Analyzing | |
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| Evolution | |
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| Index | |