Reproducible Surveys and Questionnaires 50 Instruments to Help You Assess and Diagnose Client Needs

ISBN-10: 0071408827

ISBN-13: 9780071408820

Edition: 2003

Authors: Mel Silberman

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Description:

Consultants frequently use surveys and questionnaires to gather data that will help assess what the client's needs are and what needs to be done to improve the client's performance. This is a collection of 50 easy-to-use diagnostic tools.
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Book details

List price: $35.00
Copyright year: 2003
Publisher: McGraw-Hill Education
Publication date: 12/11/2002
Binding: Paperback
Pages: 352
Size: 7.25" wide x 9.00" long x 1.00" tall
Weight: 1.342
Language: English

Preface
Leadership Development
Is Your Client a Love 'Em or Lose 'Em Manager?
What Is Your Client's Leadership Style?
How Can Your Client Achieve Peak Performance?
Is Your Client's Leadership Style Up-to-Date?
How Open-Minded Is Your Client?
What Are Your Client's Personal Values?
How Does Your Client Empower Others?
What Is Your Client's Feedback Quotient?
How Do Your Clients Rate as Managers in the Twenty-First Century?
How Confident Are Your Clients about Their Management Abilities?
What Impact Are Your Clients Having on Others?
What Are Your Client's Coaching Strengths?
Employee Development
What Evaluation Approach Provides the Biggest Payoff?
Which Is the Best Training Product for Your Client?
What Is Your Learning Style?
How Results-Based Are Your Client's Training and Development Programs?
How Does Your Client's Competency System Match Up?
How Effective Is the Training Style of Your Clients?
Does Your Client's Training Department Need Realignment?
Is Training Applied Back on the Job?
Will Your Client's Distance Education Accomplish Useful Results?
What Do Employees Value in Their Work?
How Do We Compare with the People We Find Difficult?
What Do Generation X Employees Want from Their Employers?
Team Development
What Values Drive the Team?
How Does Your Client Solve Team Problems?
Is Your Client Ready for Virtual Collaboration?
Who's on the Team?
How Highly Is a Team Functioning?
Why Isn't the Team Making Decisions?
What Kind of Team Are You Building?
What Are the Team's Needs?
Organizational Performance
How Committed Is the Organization to Quality Improvement?
How Well Does Your Client's Organization Integrate Fun with Work?
Is the Organization Customer-Focused?
Will Your Clients Attract and Retain the Best People?
Are Employees Getting the Message?
How Motivating Is the Organization?
Will Your Client Organization Pursue or Abandon Its Goals?
Is the Organization in Conflict?
How Good Is Your Client's Customer Service?
What Is the Organizational Climate?
Strategic Planning and Change Management
Does Your Client's Strategic Plan Provide a Competitive Edge?
How Can Your Client Assess Project Risks More Effectively?
Is Strategic Management Simple?
How Ready Are Your Clients for Change?
What Needs Changing in the Organization?
How Well Does Your Client Manage Change?
How Effectively Does Your Client Use Power and Influence in the Planning Process?
How Are Managers Developing during Organizational Change?
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