Building a Knowledge-Driven Organization

Name: Building a Knowledge-Driven Organization
Price: 6.74 USD
Availability: InStock
ISBN: 9780071384711

ISBN-10: 0071384715

ISBN-13: 9780071384711

Edition: 2004

Authors: Robert H. Buckman

List price: $35.00

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Book details

List price: $35.00
Copyright year: 2004
Publisher: McGraw-Hill Education
Publication date: 3/15/2004
Binding: Hardcover
Pages: 300
Size: 6.00" wide x 9.00" long x 1.00" tall
Weight: 0.990
Language: English



Introduction : pooling your organization's knowledge


Acknowledgments



The Buckman labs journey : how we broke down our hierarchies and built a global strategy around knowledge sharing



Technology is the easy part : it's culture change that's hard



How to start leading a knowledge-driven company



Knowledge-sharing bedrock : building a foundation of trust



Strip management of control over information



Build or buy a knowledge system : custom-made and off-the-shelf solutions



Turning the IT department into something new



Encourage the flow of knowledge



Let customers by your guide



Reward associates for sharing what they know



Build critical mass in the use of your knowledge system



Strategies for building communities that span the world



Create virtual teams



New products and services based on knowledge



Practical education : let your associates grow



Metrics : outcomes from the flow of knowledge



The things no one can copy : speculation for the future


References


Index