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Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance

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ISBN-10: 0071358064

ISBN-13: 9780071358064

Edition: 2000

Authors: Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh

List price: $42.00
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The Six Sigma Way provides managers with an overview of what Six Sigma is and the basics of how to implement it. The examples in this book are taken from the experiences of GE, Allied Signal, Texas Instruments and Motorola.
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Book details

List price: $42.00
Copyright year: 2000
Publisher: McGraw-Hill Education
Publication date: 5/18/2000
Binding: Hardcover
Pages: 448
Size: 6.50" wide x 9.75" long x 1.50" tall
Weight: 1.782
Language: English

Peter S. Pande is Founder and President of Pivotal Resources, an international consulting firm providing Six Sigma implementation, training, and management development services in industries from financial services to high technology.

Robert P. Neuman, Ph.D., is a senior Consultant with Pivotal Resources. He is a noted speaker in business improvement methods and Six Sigma.

Roland R. Cavanagh, P.E., is a professional engineer and Pivotal Resources Consultant with Pivotal Resources. His areas of expertise include process measurement and applied statistics, business reorganization, and Six Sigma methods.

An Executive Overview of Six Sigma
A Powerful Strategy for Sustained Success
Key Concepts of the Six Sigma System
Why Is Six Sigma Succeeding Where Total Quality "Failed"?
Applying Six Sigma to Service and Manufacturing
The Six Sigma Roadmap
Gearing Up and Adapting Six Sigma to Your Organization
Is Six Sigma Right for Us Now?
How and Where Should We Start Our Efforts?
The Politics of Six Sigma: Preparing Leaders to Launch and Guide the Effort
Preparing Black Belts and Other Key Roles
Training the Organization for Six Sigma
Implementing Six Sigma: The Roadmap and Tools
Identifying Core Processes and Key Customers (Roadmap Step 1)
Defining Customer Requirements (Roadmap Step 2)
Measuring Current Performance (Roadmap Step 3)
Six Sigma Process Improvement (Roadmap Step 4)
Six Sigma Process Improvement (Roadmap Step 4A)
Expanding & Integrating the Six Sigma System (Roadmap Step 5)
Advanced Six Sigma Tools: An Overview
Conclusion: Twelve Keys to Success.