Area Activity Analysis

Name: Area Activity Analysis
Availability: OutOfStock
ISBN: 9780071347037

ISBN-10: 0071347038

ISBN-13: 9780071347037

Edition: 1999

Authors: Richard Harrington

List price: $49.95

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Book details

List price: $49.95
Copyright year: 1999
Publisher: McGraw-Hill Trade
Binding: CD-ROM
Pages: 368
Size: 7.50" wide x 9.75" long x 1.25" tall
Weight: 1.936
Language: English



About the Series


About the Authors


Dedication


Preface


Acknowledgments


Introduction


Overview of Area Activity Analysis


Phase I - Preparation for AAA


Phase II - Develop Area Mission Statement


Phase III - Define Area Activities


Phase IV - Develop Customer Relationships


Phase V - Analyze the Activity's Efficiency


Phase VI - Develop Supplier Partnerships


Phase VII - Performance Improvement


App. A: Glossary


App. B: Standard Forms


Flowcharting Overview: Drawing a Process Picture


Tools


App. E: Suggested Reading


Index


CD-ROM Guided Tour