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Service Management

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ISBN-10: 0071263462

ISBN-13: 9780071263467

Edition: N/A

Authors: James A. Fitzsimmons

List price: $83.35
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This title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry.
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Book details

List price: $83.35
Publisher: McGraw-Hill Education Singapore
Publication date: 12/1/2007
Pages: 537
Size: 7.23" wide x 9.35" long x 0.95" tall
Weight: 1.254