Susan Ford Collins is the creator of The Technology of Success and has facilitated more than 2,500 training programs for executive, management, human resources, sales and customer service teams. She has taught these skills for 20 years to prestigious business institutions such as American Express, IBM, Ryder System, Florida Power & Light, the Upjohn Company and CNN; educational organizations including Montessori Teacher Training Center and Jepson Leadership School' and individuals whose cherished goals had been eluding them. She has appeared on numerous media shows including Weekend Today and CNN's Business Unusual and National Public Radio. She lives in Miami FL.