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Business Is a Contact Sport Using the 12 Principles of Relationship Asset Management to Build Buy-In, Blast Away Barriers and Boost Your Business

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ISBN-10: 0028641639

ISBN-13: 9780028641638

Edition: 2002

Authors: Tom Richardson, Augusto Vidaurreta, Tom Gorman, Gus Vidaurreta

List price: $24.95
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Business is a Contact Sport gives managers 12 key concepts - with implementations - to help them recognise all of a company's relationships as strategic assets and manage them as such. The authors are experts in their field.
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Book details

List price: $24.95
Copyright year: 2002
Publisher: Penguin Publishing Group
Publication date: 9/1/2001
Binding: Paperback
Pages: 272
Size: 6.50" wide x 9.25" long x 1.25" tall
Weight: 1.342
Language: English

Tom Gorman, M.B.A. is a business-book author. He has written or collaborated on more than 15 business books and his articles have appeared in Business Marketing Magazine and The New York Sunday Times. He holds an MBA from New York University's Stern School of Business. Prior to becoming a full-time author, Tom worked in Fortune 500 companies and smaller businesses as a banker, manager of product development, executive recruiter and marketing consultant.

Introduction: A Whole New Ballgame
See Relationships as Valuable Assets
Develop a Game Plan
Create Ownership for Relationships
Transform Contacts into Connections
Move into the Win-Win Zone
Get to Know Your Stakeholders as People
Build Bonds of Trust with All Stakeholders
Banish Relationship Killers
When Something Breaks, Fix It Fast
Get Rolling and Maintain Momentum
Maximize the Long-Term Value of Relationships
Keep the Wins Coming, Stakeholder by Stakeholder
Epilogue: Uncommon Common Sense
Target Wins for Company-Stakeholder Relationships
Index