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| Become an Effective Speaker | |
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| Stand Up and Speak | |
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| Acknowledge the Persuasiveness of Presentations | |
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| Use Persuasive Talks Regularly | |
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| Triumph over Stage Fright | |
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| Aim for a Memorable Presentation | |
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| Speak Powerfully on Any Occasion | |
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| Learn the Presentation Skill Sets | |
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| Define the Central Message | |
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| Develop the Central Message | |
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| Focus on the Substance | |
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| Present Your Central Message | |
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| Construct a One-Sentence Central Message | |
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| Present a Single Central Message | |
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| Begin with the Central Message | |
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| Make Your Point--Fast | |
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| Get Your Central Message Across | |
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| Know Your Listeners | |
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| Remember Whom You're Speaking To | |
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| Give Them the Meaning | |
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| Make the Message Meaningful | |
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| Begin with the WHFM | |
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| Understand Your Listeners' Priorities | |
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| Research Audience Attitudes | |
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| Determine Your Goal | |
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| Continually Measure Your Presentation's Effectiveness | |
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| Energy for Effectiveness | |
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| Speak with Energy | |
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| Supply the Energy Computers Can't | |
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| Use Visual Energy to Stimulate | |
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| Use Vocal Energy for Power | |
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| Be Passionate to Be Persuasive | |
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| Eye-Contact Communication | |
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| Interact Through Eye Contact | |
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| Avoid Eye-Contact Blunders | |
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| Use the Three-Step Approach | |
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| Control Pacing Through Eye Contact | |
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| Get Feedback Through Eye Contact | |
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| Practice Your New Presentation Skills | |
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| Gather Your Evidence | |
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| Understand the Importance of Evidence | |
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| Mind-Map Your Material | |
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| Choose Three Supporting Ideas | |
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| Present Your Ideas Creatively | |
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| Plan Your Information-Gathering Process | |
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| Apply Criteria for Including Evidence | |
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| Create a Preliminary Outline | |
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| Organize Your Material | |
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| Learn the Six Organizing Patterns | |
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| Warm Up to Pattern-Mixing | |
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| Create Successful Presentations | |
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| Open with a Flourish | |
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| Consider Five Successful Openings | |
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| Transition the Talk with Summaries | |
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| Close with a Call to Action | |
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| Interact with Audiences | |
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| Get Your Listeners Talking | |
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| Avoid the Close-Ended Question | |
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| Create Dialogue with Open-Ended Questions | |
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| Use Dialogue Questions Advantageously | |
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| Visual Aids | |
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| Evaluate Your Visual Aids Needs | |
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| Design Effective Visuals | |
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| Decide on Types of Visuals | |
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| Use the Power of PowerPoint | |
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| Consider Yourself the Principal Visual | |
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| Presenting Your Visuals | |
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| Make Your Visuals Work | |
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| Learn to Present Traditional Visuals | |
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| Overheads and Slides | |
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| Never Forget These Four Steps | |
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| Caution: Pointers and Laser Lights | |
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| Consider Handing Out Hard Copies | |
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| Don't Use Visuals as Notes | |
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| Make It Simple | |
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| Speak Naturally | |
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| Use the Active Voice | |
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| Watch Out for Jargon | |
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| Should You Avoid Acronyms? | |
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| Make It Conversational, with Pronouns | |
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| Deflate Your Vocabulary | |
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| Remove Nonwords from Your Talk | |
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| Choose Your Words Carefully | |
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| Banish Those Butterflies | |
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| Think of Butterflies as Adrenaline | |
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| Dealing with the Details | |
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| Time Flies | |
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| Check Out the Room | |
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| Double-Check the Equipment | |
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| Remember the Little Things | |
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| Ten-Point Presentation Primer | |
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| Take the Route to Success | |
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| Handling Questions and Answers | |
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| Anticipate Those Questions | |
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| Learn the Five-Step Approach | |
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| Never Pretend | |
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| Neutralize Hostile Questioners | |
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| Stay in Control | |
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| One-to-One Presentations | |
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| Put Your Best Foot Forward | |
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| Present First Things First | |
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| Know What Appeals to Your Listeners | |
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| Make Your Points with Energy | |
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| Practice Eye Contact | |
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| Remember to Listen | |
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| Maintain Your Perspective | |
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| Listening | |
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| Consider the Value of Listening | |
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| Learn the Listening Process | |
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| Open All Channels | |
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| Read the Body Language | |
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| Become a Better Listener | |
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| Make Meetings Matter | |
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| Do You Need a Meeting? | |
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| Develop Your Meeting Plan | |
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| Define the Central Message | |
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| Facilitate Effectively | |
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| Mastering the Media | |
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| Prepare for the Interview | |
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| Answer Questions with Care | |
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| Be Prepared for On-Camera Interviews | |
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| Be Ready for Common Problems | |
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| Use All Your Skills | |
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| Make It Your Interview | |
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| Continuous Improvement | |
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| Use Your Presentation Skills | |
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| Practice Every Day | |
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| Don't Hide: Speak | |
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| Take Advantage of Volunteer Activities | |
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| Enroll in Public-Speaking Programs | |
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| Glossary | |
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| The Speaker's Notebook | |
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| Index | |