| |
| |
Sidebars and Tables | |
| |
| |
| |
Communications | |
| |
| |
Face-to-Face Customer/Client Relations | |
| |
| |
Basic Communication Techniques | |
| |
| |
Use the "Magic Mirror" Approach | |
| |
| |
Add the Personal Touch | |
| |
| |
The Protocol of Introductions | |
| |
| |
Basic Principles of Organization and Effectiveness | |
| |
| |
Telephone Techniques | |
| |
| |
Speaking Clearly and Pleasantly | |
| |
| |
Answering Promptly | |
| |
| |
On the Phone | |
| |
| |
Handling Incoming Calls | |
| |
| |
Routing the Call | |
| |
| |
Taking Messages | |
| |
| |
Taking Action | |
| |
| |
Completing the Incoming Call | |
| |
| |
Answering Services, Answering Machines, and Voice Mail | |
| |
| |
Answering Services | |
| |
| |
Answering Machines | |
| |
| |
Voice Mail | |
| |
| |
Telephone Directories | |
| |
| |
Personal Phone Directories | |
| |
| |
Assembling Data for Outgoing Calls | |
| |
| |
Long-Distance Services | |
| |
| |
Time Differences | |
| |
| |
Teleconferencing | |
| |
| |
Cellular Guidelines | |
| |
| |
Memos | |
| |
| |
Types of Memos | |
| |
| |
Parts of a Memo | |
| |
| |
To/From | |
| |
| |
Date | |
| |
| |
Subject | |
| |
| |
Body | |
| |
| |
Reference Information | |
| |
| |
Word/Information Processing Codes | |
| |
| |
Copies and Distribution | |
| |
| |
Formatting a Memo | |
| |
| |
Minutes of a Meeting | |
| |
| |
Types of Meetings | |
| |
| |
Preparing the Minutes | |
| |
| |
Format of Minutes | |
| |
| |
Correspondence | |
| |
| |
Letters | |
| |
| |
Letter Styles | |
| |
| |
Block Style (Letter 1) | |
| |
| |
Modified Block Style (Letters 2 and 3) | |
| |
| |
Simplified Letter Style (Letter 4) | |
| |
| |
Business Letter Punctuation | |
| |
| |
Basic Parts of a Business Letter | |
| |
| |
Letterhead | |
| |
| |
Dateline | |
| |
| |
Inside Address | |
| |
| |
Salutation | |
| |
| |
Body of the Letter | |
| |
| |
Complimentary Closing | |
| |
| |
Signature and Title | |
| |
| |
Reference Initials | |
| |
| |
File Name Notation | |
| |
| |
Other Elements in a Business Letter | |
| |
| |
Attention Line | |
| |
| |
Subject Line | |
| |
| |
Reply Reference Notation | |
| |
| |
Enclosure Notation | |
| |
| |
Copy Notation | |
| |
| |
Blind Copies | |
| |
| |
Postscript | |
| |
| |
Mailing Notation | |
| |
| |
Multiple Page Letters | |
| |
| |
Using Templates | |
| |
| |
Doing Mass Mailings | |
| |
| |
Envelopes | |
| |
| |
Non-Address Information | |
| |
| |
Bar Code Clear Area | |
| |
| |
Faxes | |
| |
| |
Fax Protocol | |
| |
| |
Dealing with the Fax Machine | |
| |
| |
Efficient Faxing | |
| |
| |
Sending Large or Multiple Faxes | |
| |
| |
Choosing Fax Over Regular Mail | |
| |
| |
Fax Formatting | |
| |
| |
E-mail | |
| |
| |
For More Information | |
| |
| |
| |
Other Office Documents | |
| |
| |
Business Reports | |
| |
| |
Types of Business Reports | |
| |
| |
Format and Preparation | |
| |
| |
Paper | |
| |
| |
Choosing Type | |
| |
| |
Parts of a Business Report | |
| |
| |
Body of the Report | |
| |
| |
Bibliography and Appendices | |
| |
| |
Short Reports | |
| |
| |
Visual Aids | |
| |
| |
Types of Visuals | |
| |
| |
Choosing a Chart Style | |
| |
| |
Pie Charts | |
| |
| |
Bar Charts | |
| |
| |
Line Charts | |
| |
| |
The Four Cs of Chart Design | |
| |
| |
Be Concise | |
| |
| |
Be Conservative | |
| |
| |
Be Consistent | |
| |
| |
Be Careful | |
| |
| |
Presentations | |
| |
| |
Presentation and Graphics Software | |
| |
| |
Web Pages | |
| |
| |
Company Newsletters | |
| |
| |
For More Information | |
| |
| |
| |
Office Equipment and Supplies | |
| |
| |
Equipment Selection | |
| |
| |
Needs Analysis | |
| |
| |
Applications | |
| |
| |
Users | |
| |
| |
Ease of Use | |
| |
| |
Demonstration | |
| |
| |
Documentation and Support | |
| |
| |
Versatility and Upgradability | |
| |
| |
Other Considerations | |
| |
| |
Office Equipment Leases | |
| |
| |
Equipment Basics | |
| |
| |
Telephones and Telephone Systems | |
| |
| |
Features and Accessories | |
| |
| |
Telephone Systems | |
| |
| |
Fax Machines | |
| |
| |
Copiers | |
| |
| |
Copier Paper | |
| |
| |
Electronic Typewriters | |
| |
| |
Recording and Dictation Equipment | |
| |
| |
VCRs and Projectors | |
| |
| |
VCRs | |
| |
| |
Projectors | |
| |
| |
Shredders | |
| |
| |
Equipment Maintenance and Ordering Office Supplies | |
| |
| |
Equipment Maintenance | |
| |
| |
General Troubleshooting Instructions | |
| |
| |
Ordering Office Supplies | |
| |
| |
Catalogs and Superstores | |
| |
| |
Logging and Ordering | |
| |
| |
Storage | |
| |
| |
References and Publications for Offices | |
| |
| |
Letterhead and Business Cards | |
| |
| |
For More Information | |
| |
| |
| |
Mailing and Shipping | |
| |
| |
The Office Mail | |
| |
| |
Incoming Mail | |
| |
| |
Picking Up the Mail | |
| |
| |
Opening Mail | |
| |
| |
Preparing Mail | |
| |
| |
Outgoing Mail | |
| |
| |
Getting Mail Out | |
| |
| |
Mailing and Shipping Services | |
| |
| |
Basic Shipping Services | |
| |
| |
Mailing and Shipping on the Grand Scale | |
| |
| |
Commercial Package-Delivery Services | |
| |
| |
Air Freight | |
| |
| |
Counter-to-Counter Shipping | |
| |
| |
Couriers and Messengers | |
| |
| |
Foreign Mail and Shipping | |
| |
| |
Other Types of Office Communication | |
| |
| |
Telegram | |
| |
| |
Cablegram | |
| |
| |
Telex | |
| |
| |
Fax | |
| |
| |
U.S. Postal Service | |
| |
| |
Types and Classes of Mail | |
| |
| |
First-Class Mail | |
| |
| |
Express Mail | |
| |
| |
Priority Mail | |
| |
| |
Periodicals | |
| |
| |
Standard Mail (A) | |
| |
| |
Standard Mail (B) | |
| |
| |
Types of USPS Services | |
| |
| |
General Delivery | |
| |
| |
Mail Forwarding | |
| |
| |
Certificate of Mailing | |
| |
| |
Certified Mail | |
| |
| |
Collect on Delivery | |
| |
| |
Merchandise Return Service | |
| |
| |
Registered Mail | |
| |
| |
Restricted Delivery | |
| |
| |
Return Receipt | |
| |
| |
Return Receipt for Merchandise | |
| |
| |
Special Handling | |
| |
| |
International Mail | |
| |
| |
Types of International Mail | |
| |
| |
Customs Forms | |
| |
| |
Postage Meters | |
| |
| |
For More Information | |
| |
| |
| |
Computers | |
| |
| |
Personal Computers | |
| |
| |
Parts of the PC | |
| |
| |
Monitors | |
| |
| |
Central Processing Unit (CPU) | |
| |
| |
Memory | |
| |
| |
Hard Disk Drives | |
| |
| |
Floppy Disks | |
| |
| |
CD-ROMs | |
| |
| |
Keyboard | |
| |
| |
Mouse | |
| |
| |
Peripherals | |
| |
| |
Modems | |
| |
| |
Removable Cartridge Drives | |
| |
| |
Printers | |
| |
| |
Plotter | |
| |
| |
Scanner | |
| |
| |
Uninterruptible Power Supplies (UPS) | |
| |
| |
Video Equipment | |
| |
| |
Types of PCs | |
| |
| |
Desktop Systems | |
| |
| |
Laptop or Notebook Computers | |
| |
| |
Personal Digital Assistants | |
| |
| |
Networks | |
| |
| |
Two Kinds of Networks | |
| |
| |
Advantages and Disadvantages of a LAN | |
| |
| |
LAN Advantages | |
| |
| |
LAN Disadvantages | |
| |
| |
Network and Internet Communications | |
| |
| |
Internet Protocols | |
| |
| |
Intranets | |
| |
| |
Extranets | |
| |
| |
Connecting to the Internet | |
| |
| |
Connection Speed | |
| |
| |
Connection Method | |
| |
| |
Operating Systems | |
| |
| |
Software Applications | |
| |
| |
Word Processing Software | |
| |
| |
Electronic Clip Art | |
| |
| |
Spreadsheet Software | |
| |
| |
Database Management (DBM) | |
| |
| |
Types of Databases | |
| |
| |
Presentation Software | |
| |
| |
Desktop Publishing | |
| |
| |
Communications Software | |
| |
| |
E-mail | |
| |
| |
Fax Software | |
| |
| |
Electronic Data Interchange (EDI) | |
| |
| |
Other Applications | |
| |
| |
Project Planning | |
| |
| |
Employee Handbooks | |
| |
| |
Bookkeeping and Accounting | |
| |
| |
Money Management | |
| |
| |
Starting a Business | |
| |
| |
Maps | |
| |
| |
Basic Guidelines for Selecting Software | |
| |
| |
Understanding Upgrades | |
| |
| |
Software Bundles | |
| |
| |
For More Information | |
| |
| |
| |
Office Environments and Workstations | |
| |
| |
Selecting and Optimizing Workspace | |
| |
| |
Using a Floor Plan | |
| |
| |
Office Lighting | |
| |
| |
Incandescent Lighting | |
| |
| |
Fluorescent Lighting | |
| |
| |
Halogen Lighting | |
| |
| |
The Best Light for the Workspace | |
| |
| |
Office Furniture | |
| |
| |
Desks and Other Furnishings | |
| |
| |
Computer Furniture | |
| |
| |
File Storage | |
| |
| |
Computers in the Office | |
| |
| |
Workstations in the Office | |
| |
| |
Components of Workstations | |
| |
| |
Workstation Adjustment Ergonomics | |
| |
| |
The Chair | |
| |
| |
The Monitor | |
| |
| |
The Keyboard | |
| |
| |
Shelves and Bookcases | |
| |
| |
Other Accessories | |
| |
| |
Organization of the Workstation | |
| |
| |
Workstation Accessories | |
| |
| |
Reducing Paper Waste and Recycling | |
| |
| |
Office Safety, Health, and Security | |
| |
| |
Office Health and Safety | |
| |
| |
The Occupational Safety and Health Administration | |
| |
| |
Preventing Accidents and Work-Related Injuries | |
| |
| |
First Aid | |
| |
| |
Disaster Planning | |
| |
| |
Fire | |
| |
| |
Security | |
| |
| |
Terrorism and Disgruntled Employees | |
| |
| |
Office Maintenance | |
| |
| |
Janitorial Services | |
| |
| |
Policies and Procedures Manuals | |
| |
| |
What to Include | |
| |
| |
Job Descriptions | |
| |
| |
Workstation Manual | |
| |
| |
Job Instructions | |
| |
| |
Corporate Style | |
| |
| |
Office Library | |
| |
| |
Moving Without Headaches | |
| |
| |
For More information | |
| |
| |
| |
Office Operations | |
| |
| |
Forms Management | |
| |
| |
Generic Forms | |
| |
| |
Filing Systems | |
| |
| |
Traditional Filing Systems | |
| |
| |
Alphabetic Systems | |
| |
| |
Name | |
| |
| |
Geographic Location | |
| |
| |
Subject | |
| |
| |
Combination Subject Systems | |
| |
| |
Subject-Numeric | |
| |
| |
Duplex-Numeric | |
| |
| |
Alphanumeric | |
| |
| |
Numeric Systems | |
| |
| |
Straight Numeric | |
| |
| |
Terminal Digit | |
| |
| |
Triple Digit | |
| |
| |
Middle Digit | |
| |
| |
Decimal System | |
| |
| |
Phonetic Systems | |
| |
| |
Electronic Filing Systems | |
| |
| |
Physical Setup of Files | |
| |
| |
Arranging Files | |
| |
| |
Setting Up the File Drawer | |
| |
| |
Preparation of Material for Filing | |
| |
| |
Finding and Using Files | |
| |
| |
Card File | |
| |
| |
Color Coding | |
| |
| |
Indexing and Alphabetizing | |
| |
| |
Long-Term File Maintenance | |
| |
| |
Records Management | |
| |
| |
Micrographics | |
| |
| |
Managing Money | |
| |
| |
Managing Cash Transactions | |
| |
| |
Handling the Bank Account | |
| |
| |
Making Bank Deposits | |
| |
| |
Endorsing Checks | |
| |
| |
Forms of Endorsement | |
| |
| |
Dishonored Checks | |
| |
| |
Bank Statements | |
| |
| |
Bank Reconciliation | |
| |
| |
Bank Reconciliation Statements | |
| |
| |
Investigating Outstanding Checks | |
| |
| |
Handling Cash Payments | |
| |
| |
Writing Checks | |
| |
| |
Certified Checks | |
| |
| |
Stopping Payment on a Check | |
| |
| |
Petty Cash Fund | |
| |
| |
Bookkeeping | |
| |
| |
Business Records | |
| |
| |
Tax Records | |
| |
| |
Travel and Entertainment Expenses | |
| |
| |
Automobile Expense Record | |
| |
| |
Employer's Personal Tax Records | |
| |
| |
Payroll | |
| |
| |
For More Information | |
| |
| |
| |
Organizing People and Time | |
| |
| |
Organizing Meetings and Conferences | |
| |
| |
Planning | |
| |
| |
The Offsite Large Meeting or Conference | |
| |
| |
The In-house Meeting or Conference | |
| |
| |
Facilities | |
| |
| |
The Offsite Large Meeting or Conference | |
| |
| |
The In-house Meeting or Conference | |
| |
| |
Supplies | |
| |
| |
Shipping | |
| |
| |
Keeping a Budget | |
| |
| |
Notification | |
| |
| |
Press Releases | |
| |
| |
The Agenda | |
| |
| |
Teleconference and Video Conferences | |
| |
| |
Minutes | |
| |
| |
Time Management | |
| |
| |
Basic Timesaving Strategies | |
| |
| |
Analyze the Way You Use Time Now | |
| |
| |
Ask: "Is This the Best Use of My Time Right Now?" | |
| |
| |
Learn How to Delegate | |
| |
| |
Live with a Schedule | |
| |
| |
Know the Times You Work Your Best | |
| |
| |
Work with a "To Do" List | |
| |
| |
Learn to Say "No" | |
| |
| |
Handle Paper Only Once | |
| |
| |
Avoid Interruptions | |
| |
| |
Keep Your Desk Neat and Clean | |
| |
| |
Manage the Executive Efficiently | |
| |
| |
Tools for Time Management | |
| |
| |
Wall and Day Planners | |
| |
| |
Appointment Calendars | |
| |
| |
Project Planners and Flowcharts | |
| |
| |
For More Information | |
| |
| |
| |
Human Resources | |
| |
| |
Organizational Structures and Charts | |
| |
| |
Hiring a New Employee | |
| |
| |
Deciding on the New Job | |
| |
| |
Staff Requirements | |
| |
| |
Job Descriptions | |
| |
| |
Finding Job Candidates | |
| |
| |
Advertising the Position | |
| |
| |
How Much Does It Cost? | |
| |
| |
Handling Resumes and References | |
| |
| |
Interviewing | |
| |
| |
Preparing for a New Employee | |
| |
| |
Training and Supervising Employees | |
| |
| |
Performance Reviews | |
| |
| |
Discipline | |
| |
| |
Scheduling | |
| |
| |
Flextime | |
| |
| |
Compressed Workweek | |
| |
| |
Time-sharing | |
| |
| |
Firing | |
| |
| |
Severance | |
| |
| |
Unemployment | |
| |
| |
Employee Rights and Responsibilities | |
| |
| |
Sexual Harassment | |
| |
| |
Workplace Violence | |
| |
| |
Diversity | |
| |
| |
The Americans with Disabilities Act | |
| |
| |
The Family and Medical Leave Act | |
| |
| |
Benefits | |
| |
| |
Health Benefits | |
| |
| |
Health Maintenance Organizations (HMOs) | |
| |
| |
Indemnity and Reimbursement Plans | |
| |
| |
Preferred Provider Organizations (PPOs) | |
| |
| |
Insurance | |
| |
| |
Life Insurance | |
| |
| |
Accidental Death and Dismemberment Insurance (ADandD) | |
| |
| |
Disability Insurance | |
| |
| |
Retirement Plans | |
| |
| |
Defined Benefit | |
| |
| |
Defined Contribution | |
| |
| |
Pay for Time Not Worked | |
| |
| |
On the Job | |
| |
| |
Off the Job | |
| |
| |
Employee Services | |
| |
| |
Etiquette | |
| |
| |
Dealing with Office Politics | |
| |
| |
Dress | |
| |
| |
Invitations | |
| |
| |
Parties and Social Functions | |
| |
| |
Gift Giving | |
| |
| |
Personal gifts | |
| |
| |
Dating | |
| |
| |
Congratulations and Condolences | |
| |
| |
For More Information | |
| |
| |
| |
Travel Planning | |
| |
| |
Business Travel Today | |
| |
| |
The Itinerary | |
| |
| |
Compiling the Details | |
| |
| |
Making Reservations | |
| |
| |
Internet Travel Services | |
| |
| |
International Travel | |
| |
| |
International Airline Travel | |
| |
| |
Passport, Visa, Immunizations, and Customs | |
| |
| |
Passport | |
| |
| |
Visas | |
| |
| |
Immunizations | |
| |
| |
Customs | |
| |
| |
Getting Extra Business Help While Away | |
| |
| |
Money: Yours and Theirs | |
| |
| |
Legal Help Abroad | |
| |
| |
Medical Help Abroad | |
| |
| |
Medical Insurance | |
| |
| |
Renting and Driving Cars in Other Countries | |
| |
| |
Business Etiquette Abroad | |
| |
| |
Timeliness | |
| |
| |
Gifts | |
| |
| |
Imprinted Items | |
| |
| |
Gift-wrapping | |
| |
| |
Body Language | |
| |
| |
Formality | |
| |
| |
Post-Travel Tasks | |
| |
| |
Expense Reports | |
| |
| |
For More Information | |
| |
| |
Grammar and Punctuation Guide | |
| |
| |
Introduction | |
| |
| |
Grammar | |
| |
| |
Parts of Speech | |
| |
| |
Noun | |
| |
| |
Pronoun | |
| |
| |
Verb | |
| |
| |
Adjective | |
| |
| |
Adverb | |
| |
| |
Preposition | |
| |
| |
Conjunction | |
| |
| |
Interjection | |
| |
| |
Phrases and Clauses | |
| |
| |
Phrase | |
| |
| |
Clause | |
| |
| |
Types of Sentences | |
| |
| |
Simple Sentence | |
| |
| |
Compound Sentence | |
| |
| |
Complex Sentence | |
| |
| |
Compound-Complex Sentence | |
| |
| |
Parts of a Sentence | |
| |
| |
Subject | |
| |
| |
Verb | |
| |
| |
Complement | |
| |
| |
Modifiers | |
| |
| |
Connectives | |
| |
| |
Verbals | |
| |
| |
Nouns and Pronouns | |
| |
| |
Proper Nouns | |
| |
| |
Common Nouns | |
| |
| |
Collective Nouns | |
| |
| |
Concrete Nouns | |
| |
| |
Abstract Nouns | |
| |
| |
Personal Pronouns | |
| |
| |
Relative Pronouns | |
| |
| |
Interrogative Pronouns | |
| |
| |
Indefinite Pronouns | |
| |
| |
Demonstrative Pronouns | |
| |
| |
Reflexive Pronouns | |
| |
| |
Case | |
| |
| |
Nominative Case | |
| |
| |
Subject of a Verb in a Main Clause | |
| |
| |
Subject of a Relative Clause | |
| |
| |
Subject of a Clause Introduced by than or as | |
| |
| |
Words Following Forms of be (Predicate Nominative) | |
| |
| |
Direct Address | |
| |
| |
Objective Case | |
| |
| |
Direct Object of a Verb or Verbal | |
| |
| |
Indirect Object of a Verb or Verbal | |
| |
| |
Object of a Preposition | |
| |
| |
Subject of an Infinitive | |
| |
| |
Words Following Infinitive to be | |
| |
| |
Subject of a Participle and of a Gerund | |
| |
| |
Possessive Case (and Its Proper Punctuation) | |
| |
| |
Possessive of Singular Words | |
| |
| |
Possessive of Plural Words | |
| |
| |
Use of the of Phrase to Form Possessive | |
| |
| |
Possessive of Compound Words | |
| |
| |
Joint, Separate, and Alternative Possession | |
| |
| |
Possessive of Abbreviations | |
| |
| |
Parallel Possessives | |
| |
| |
Possessive with a Gerund | |
| |
| |
He/She | |
| |
| |
Agreement and Reference | |
| |
| |
Subject Problems | |
| |
| |
Collective Words | |
| |
| |
Units of Measure | |
| |
| |
Confusing Singular and Plural Forms | |
| |
| |
Indefinite Pronouns | |
| |
| |
Relative Pronouns | |
| |
| |
Subjects Joined by and | |
| |
| |
Subjects Joined by or or nor | |
| |
| |
Shifts in Number or Person | |
| |
| |
Structure Problems | |
| |
| |
Verb Precedes Subject | |
| |
| |
Words Intervening Between Subject and Verb | |
| |
| |
Subject and Predicate Differ in Number | |
| |
| |
Construction Shift and Parallelism | |
| |
| |
Special Problems of Pronoun Reference | |
| |
| |
Ambiguous Antecedents | |
| |
| |
Indefinite Antecedents | |
| |
| |
Implied Antecedents | |
| |
| |
Vague Reference | |
| |
| |
Verbs and Verbals | |
| |
| |
Tense | |
| |
| |
Principal Parts of Troublesome Verbs | |
| |
| |
Past Tense vs. Past Perfect Tense | |
| |
| |
Mood | |
| |
| |
Indicative Mood | |
| |
| |
Imperative Mood | |
| |
| |
Subjunctive Mood | |
| |
| |
Shifts in Mood | |
| |
| |
Voice | |
| |
| |
Active and Passive Voice | |
| |
| |
Shifts in Voice | |
| |
| |
Modifiers | |
| |
| |
Classification of Modifiers | |
| |
| |
Articles | |
| |
| |
Adverbs with Two Forms | |
| |
| |
Adjectives and Adverbs (Degrees of Comparison) | |
| |
| |
Positive Degree | |
| |
| |
Comparative Degree | |
| |
| |
Superlative Degree | |
| |
| |
Using -er and -est vs. more and most | |
| |
| |
Irregular Comparisons | |
| |
| |
Problems with Comparison (Adjectives and Adverbs) | |
| |
| |
Comparison with other and else | |
| |
| |
Incomplete Comparison--Improper Ellipsis | |
| |
| |
Split Infinitives | |
| |
| |
Verbals and Verbal Phrases as Modifiers | |
| |
| |
Dangling Verbal Phrases | |
| |
| |
Prepositional Phrases as Modifiers | |
| |
| |
Dependent Clauses as Modifiers | |
| |
| |
Relative Pronouns Introducing Clauses | |
| |
| |
Placement of Modifiers | |
| |
| |
Modifier Between Subject and Verb | |
| |
| |
Single Adverbs | |
| |
| |
Phrases and Clauses | |
| |
| |
Relative Clauses | |
| |
| |
Squinting Constructions | |
| |
| |
Connectives | |
| |
| |
Prepositions | |
| |
| |
Prepositional Idioms | |
| |
| |
Placement of Prepositions | |
| |
| |
Superfluous Prepositions | |
| |
| |
Faulty Omission of Prepositions | |
| |
| |
Conjunctions and Parallelism | |
| |
| |
Coordinate Conjunctions Showing | |
| |
| |
Correlative Conjunctions Showing Coordination (Parallelism) | |
| |
| |
Troublesome Conjunctions | |
| |
| |
Punctuation | |
| |
| |
Apostrophe | |
| |
| |
Brackets | |
| |
| |
Colon | |
| |
| |
Comma | |
| |
| |
Dash | |
| |
| |
Ellipsis | |
| |
| |
Exclamation Mark | |
| |
| |
Hyphen | |
| |
| |
Parentheses | |
| |
| |
Period | |
| |
| |
Question Mark | |
| |
| |
Quotation Marks | |
| |
| |
Semicolon | |
| |
| |
Capitalization | |
| |
| |
Numbers | |
| |
| |
Spelled Out | |
| |
| |
Expressed in Figures | |
| |
| |
Large Numbers | |
| |
| |
Roman Numerals | |
| |
| |
Dates | |
| |
| |
Compound Words | |
| |
| |
General Rules | |
| |
| |
Solid Compounds | |
| |
| |
Unit Modifiers | |
| |
| |
Prefixes, Suffixes, and Combining Forms | |
| |
| |
Numerical, Scientific, and Technical Compounds | |
| |
| |
Improvised Compounds | |
| |
| |
Usage | |
| |
| |
Abbreviations | |
| |
| |
Punctuation | |
| |
| |
Geographic Terms | |
| |
| |
Names and Titles | |
| |
| |
Parts of Publications | |
| |
| |
Calendar Divisions | |
| |
| |
Standard Word Abbreviations | |
| |
| |
Metric Abbreviations | |
| |
| |
Standard Abbreviations for Other Units of Measure | |
| |
| |
Latin Abbreviations | |
| |
| |
Forms of Address | |
| |
| |
Index | |