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Foodservice Organizations A Managerial and Systems Approach

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ISBN-10: 0024142824

ISBN-13: 9780024142825

Edition: 3rd 1995

Authors: Marian C. Spears

List price: $73.00
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Description:

This book presents a comprehensive portrait of commercial and non-commercial foodservice, emphasizing a real-world focus on the foodservice customer and the customer's satisfaction. Practical illustrations taken from everyday life reinforce theory and concepts, while coverage explores management and marketing issues and examines delivery systems. Addressed issues include aspects involved in planning, ingredient and quality control, production, food safety, sanitation, and maintenance -- as well as the management of supplies, employees and finances. The book also offers a focus on the central figure in delivery, the menu; and discusses purchasing, receiving, storage, and inventory. For…    
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Book details

List price: $73.00
Edition: 3rd
Copyright year: 1995
Publisher: Prentice Hall PTR
Binding: Hardcover
Pages: 800
Size: 7.48" wide x 9.45" long
Weight: 2.816
Language: English

The Foodservice Systems Model
Systems Approach to a Foodservice Organization
Managing Quality
The Menu
Transformation: Functional Subsystems
Food Product Flow
Procurement
Food Production
Distribution and Service
Safety, Sanitation and Maintenance
Transformation: Management Functions and Linking Processes
Management Principles
Leadership and Organizational Change
Decision Making, Communication, and Balance
Management of Human Resources
Management of Financial Resources
Marketing Foodservice
Outputs of The System
Meals, Satisfaction, and AccountabilityMarriott Case Study
Sample Specifications for Food Products
Resources for Writing Specifications
Standards for Food Products
Glossary
Index