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Plant and Service Tours in Operations Management

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ISBN-10: 0024068969

ISBN-13: 9780024068965

Edition: 3rd

Authors: Roger W. Schmenner

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Description:

This book provides a solid foundation in the fundamentals of different production and operations processes. KEY TOPICS: Covers the full spectrum of manufacturing and service sector processes. Considers both materials and information flows, including order entry and order fulfillment. Discusses how various production and operations processes have changed over time. Appropriate for readers interested in Production and Operations Management, Operations Management, and Service Operations Management.
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Book details

Edition: 3rd
Publisher: Prentice Hall PTR
Binding: Paperback
Language: English

A Continuous Flow Process (International Paper Androscoggin Mill)
A Job Shop (Norcen Industries)
A Batch Flow Process (Jos. A. Bank Clothiers)
A Machine-Paced Line Flow Process (Carrier Corporation Indianapolis)
A Hybrid (Batch/Continuous Flow) Process (Stroh Brewery Winston-Salem)
A Worker-Paced Line Flow Process and a Service Factory (Burger King Noblesville, IN)
A Service Shop (Ogle-Tucker Buick)
Mass Service (Lazarus Department Store Castleton Square)
A Professional Service (Arthur Andersen Charlotte)
A Project (Geupel DeMars Indianapolis)
A Comparison of Production and Service Processes