Managing Service in F and b Operations:

Name: Managing Service in F and b Operations:
Price: 43.15 USD
Availability: InStock
ISBN: 9780133097269

ISBN-10: 0133097269

ISBN-13: 9780133097269

Edition: 2012

Authors: Ronald F. Cichy, Philip J. Hickey, Lodging Educational Institute and American Hotel

List price: $97.07

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Description:

Managing Service in Food and Beverage Operationsshows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.

Book details

List price: $97.07
Copyright year: 2012
Publisher: Pearson College Div
Binding: Paperback
Pages: 621
Size: 7.25" wide x 9.25" long x 1.50" tall
Weight: 2.442
Language: English