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Total Improvement Management: the Next Generation in Performance Improvement

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ISBN-10: 0070267707

ISBN-13: 9780070267701

Edition: 1995

Authors: H. James Harrington, James S. Harrington

List price: $32.95
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Book details

List price: $32.95
Copyright year: 1995
Publisher: McGraw-Hill Companies, The
Publication date: 10/1/1994
Binding: Hardcover
Pages: 544
Size: 7.70" wide x 9.50" long x 1.40" tall
Weight: 2.288
Language: English

Introduction
Adapting to the Changing Times
Making Change Happen
What is Total Improvement Management
The Improvement Process
Why Measure?
Upper Management Commitment
Business Plans
Environment Change Plans
Change Management Plans
Customer Partnerships
Quality Systems
Management Participation
Team Problem Solving
Individual Excellence
Business Processes
Product/Service Processes
Supplier Partnerships
Measurements
Systems Assurance
Rewards and Recognition
Total Quality Management Overview
Total Production Management Overview
Total Cost Management Overview
Total Technology Management Overview IEEE
Summary
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