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| Acknowledgments | |
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| Foreword | |
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| Preface to the Third Edition | |
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| Introduction: A Brief Background to the Chinese Way of Life | |
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| Advice for Westerners Interacting with the Chinese | |
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| Chinese Titles and Forms of Address | |
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| Chinese Naming Practices | |
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| An Overview of Chinese Forms of Address | |
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| Chinese Forms of Address Westerners Should Use | |
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| Other Forms of Address Used in the PRC | |
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| Greetings, Conversations, and Farewells | |
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| Greetings among the Chinese | |
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| Conversational Openers | |
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| Conversational Restrictions | |
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| Farewells among the Chinese | |
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| Notes | |
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| Chinese-Style Dining | |
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| The Significance of Dining | |
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| The Chinese Way of Dining | |
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| Appointments, Visiting, and Time Use | |
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| Time-Use Patterns in Official Chinese Contexts | |
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| Time-Use Patterns in Nonofficial Chinese Contexts | |
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| Receiving Social Visits from Chinese Friends | |
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| A Word about Hosting Chinese Visitors in the United States | |
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| Notes | |
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| Chinese Modesty and Humility | |
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| Chinese "Disparagement" of Themselves and Their Families | |
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| Other Behavioral Features of Chinese Humility | |
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| The Origin and Nature of Chinese Humility | |
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| Notes | |
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| Making Friends with the Chinese | |
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| Levels of Personal Relationships among the Chinese | |
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| Chinese-Style Relationships and Their Pitfalls for Westerners | |
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| Some Cautionary Advice about Romance | |
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| Notes | |
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| Education and Training among the Chinese | |
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| Teaching and Training the Chinese Today | |
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| Student Life and Relationships in the PRC | |
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| The Special Role of Chinese Teachers | |
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| The Traditions of Western and Chinese Education | |
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| Notes | |
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| Additional Readings on Educational Practices among the Chinese | |
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| Negotiating and Institutional Decision Making | |
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| Decision Making in Chinese Institutions | |
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| The Cultural Bases of Western and Chinese Decision Making | |
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| Five Differences Between Chinese and Western Negotiating Practices | |
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| A Note about Western Women Working in China | |
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| Notes | |
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| Additional Readings on Commercial Practices among the Chinese | |
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| The Concept of "Face" in Chinese-Western Interaction | |
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| A General Explanation of the Concept of Face | |
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| Contrasts between Chinese and Western Concepts of Face | |
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| Recognizing Common Face-Saving Behaviors of the Chinese | |
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| Protecting Your Own Face (and That of Others) When among the Chinese | |
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| Dealing with a Face-Loss Situation You Have Caused | |
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| Notes | |
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| Advice for Westerners Living and Working in the PRC | |
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| Living As a Foreign Guest in the People's Republic | |
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| Obtaining Personal Assistance | |
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| Changing Attitudes to Dress and Self-Decoration | |
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| Coping with Time-Use Differences | |
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| A Few Suggestions about Queuing | |
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| Accepting, Refusing, and Giving Invitations | |
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| Lending and Borrowing | |
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| Gift Giving among the Chinese | |
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| Being Entertained at a Meal | |
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| Hosting a Banquet or Other Meal | |
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| Problems of Foreign Teachers at Chinese Universities | |
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| Interacting with Administrators and Other Faculty | |
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| A Note about Audience Behavior Outside of Classroom | |
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| Interacting with Domestic Employees | |
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| Social Aspects of Traveling | |
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| Making Use of the Internet | |
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| Preparing for Your Final Return to the West | |
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| Keeping in Touch after Your Return | |
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| The Intercultural Context of Encountering the Chinese | |
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| What Are Intercultural Services? | |
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| For Additional Reading | |
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| Notes | |
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| Glossary of Chinese Terms | |
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| Chinese Titles and Forms of Address | |
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| Recommended Readings | |
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| Index | |