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School leader's guide to root cause Analysis Using Data to Dissolve Problems

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ISBN-10: 1930556535

ISBN-13: 9781930556539

Edition: 2003

Authors: Paul G. Preuss, Paul Preuss

List price: $41.95
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Description:

Helps educators avoid the tendency to jump from problem to solution without first investigating root causes
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Book details

List price: $41.95
Copyright year: 2003
Publisher: Routledge
Publication date: 4/15/2003
Binding: Paperback
Pages: 224
Size: 8.40" wide x 10.80" long x 0.70" tall
Weight: 1.672
Language: English

Foreword
Acknowledgments
Introduction
Root Cause Basics
Why Root Cause Analysis?
What is "Root Cause"?
Modalities of Root Cause Analysis
Examples of RCA Modalities
An Example of a "Positive Reactive" Modality
An Example of a "Positive Proactive" Modality
An Example of "Negative Proactive" Modality
An Example of a "Negative Reactive" Modality
Levels of Root Cause
The Longitudinal Stream
When is a Cause a Root Cause?
Summary
Key Indicators of Student Success
The Importance of Key Indicators
The Verification Process
Other School Indicators
Using Key Indicators of Student Success
Means vs. Ends--Student Results-Focused Goal Statements
Some Data on Goal Statements
Examples of Complete "Ends-Focused" Goal Statements
Key Indicators and Goal Statements
Terminology
One Final Example: The Moose River CSD
A Key Indicators Discovery Process--Half Day
Facilitator's Comments
Templates
Summary
Root Cause Processes
Observations and Suggested Remedies
Root Cause Processes
The Importance of Facilitation
A Brief Word about Paretoing
The Questioning Data Process
Facilitator Guidelines
Applying the Questioning Data Process to Student Failure Rates
Questions About the Students
Questions About the School and Its Processes
Questions About the School in Comparison to Itself Over Time and to Other Schools
Using the Questioning Data Process to Assess a System
The Diagnostic Tree Process
Facilitator Guidelines
The Creative Root Cause Analysis Process
The Five Whys
Force Field Analysis
Presenting Root Cause Products
Templates
Summary
Using Root Cause Analysis
Where Does Root Cause Analysis Fit?
Two Nonacademic Examples
Two Academic Examples
Systems Planning
RCA and Required Planning Processes
Summary
Considerations
How to Use This Chapter
The Issue of Leadership
Central Leadership
Distributed Leadership
Contexts for RCA
Change, Transformation, and RCA
The Obvious and Not So Obvious
A Timetable for Meetings
Prior to the First Meeting
First Meeting--2 Hours
Between the First and Second Meeting--1 to 3 Weeks
At the Second Meeting--2 Hours
Between the Second and Third Meeting
At the Third Meeting--2 Hours
Between the Third and Fourth Meetings
The Fourth Meeting--2 Hours
Using Gantt Charts
The Team Charter
Why Write a Team Charter?
Foundations--Systems, Data, and Variation
Systems Thinking
Russell Ackoff on Systems
What Is Systems Thinking?--A Summary
Data
What Kinds of Data?
Levels of Data
Transforming Data
Squishy Data Warning
Variation
Summary
Models and Stories
A Multiple Measures Model
Steps to Take
An Assessment Analysis Model
Models of Nontraditional Data Sets
The National Transportation Safety Board--A Model
Root Cause Stories
Proctor High School (Utica, N.Y.) Lifted from Probation
A First-Year Superintendent
The First-Year Principal
The Wreck of the Morning Dew--A Tragedy That Should Have Been Avoided
Follow-Up to the Wreck of the Morning Dew--A Tragedy That Should Have Been Avoided
What Has Happened to the Recruits?
Welcome Freshmen!
Firestone Recalls ATX and ATX II and Wilderness Tires--August 9, 2000
Ammonia Leak Case Settled
Jury Asked to Determine Blame
Root Cause Stories: A Review
Summary
Resources
Why These Resources Are Essential for Understanding Root Cause Analysis
Glossary
Bibliography
Annotated Listing of Web Sites
Sites of Interest
The Regional Educational Laboratory Network
State Departments of Education
Data Warehousing: Examples and Resources