Dealing with Difficult Parents And with Parents in Difficult Situations

ISBN-10: 1930556098

ISBN-13: 9781930556096

Edition: 2001

Authors: Todd Whitaker, Douglas J. Fiore, Douglas Fiore

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Helps teachers, principals and other educators avoid the trigger words which serve only to make bad situations worse
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Book details

List price: $29.95
Copyright year: 2001
Publisher: Routledge
Publication date: 1/31/2001
Binding: Paperback
Pages: 208
Size: 5.75" wide x 8.75" long x 0.50" tall
Weight: 0.946
Language: English

About the Authors
Dealing with Difficult Parents--An Overview
The Importance of Parents
What's the Deal with Today's Parents?
We Are Doing the Best We Know How
Dealing with Yourself
But I Don't Want to Go to the Dentist!
Today's Parents
Who Are These Guys? Describing Today's Parents
Family Configurations
Family Wealth
Family Stress
Typical Behaviors of Some of Our Parents
What's Wrong with These Parents Anyway?
Perception is Reality
Family Focus: Children or Adults?
Negative School Experiences
Angry Parents
Communicating with Parents
Building Credibility--Everyone Wants to Associate with a Winner
If They Don't Hear Good News from You
Everyone Wants to Associate with a Winner
Let Me Introduce Myself
Touching Base
Reaching Out to the Community
My News Is Good News
Newsletter DOs and DON'Ts
Focus on the People Who Are Doing Things Right!
Positive Communication with Parents--An Ounce of Prevention
Positive Phone Calls
Five Things That Help Praise Work
What Do I Say When I Make a Positive Phone Call?
You Mean I Got Something in the Mail Besides a Bill?
You Never Get a Second Chance
Listen, Learn, and Cultivate
Communicating in Good Times
We're Glad You're Here
There is a Time and a Place for All Conversations
The Owl Doesn't Just Screech
Dealing with Difficult Parents: Soothing the Savage Beast
Never Let 'em See You Sweat
Lower Your Voice
Increase Your Movement
Close the Gap
The Eyes Have It
What if the Parent is Right?
The Incorrect Grade
Sorry Seems to Be the Hardest Word
Sometimes It's Important to Be First
The Best Way to Get in the Last Word
I Am Sorry That Happened
An Ear, Not an Answer
Do You feel Defensive? If so, Something Is Wrong
Rules That Make No Sense
You Can't Make Sense Out of No Sense
Why Didn't I Know?
Dealing with Parents in Difficult Situations
Delivering Bad News--Hey, I'm Just the Messenger!
The Worse the News, the More Effort We Use
The Phone Is Our Best Friend... Unless It Is Ringing
He Never Lies to Us!
Your Honor, I Object
Be Aware of What You Don't Know
But This Is a Really Tough Class
What If They Tell Us Not to Call Them at Work?
Please Don't Talk to Me Like That
Little Pitchers Have Big Ears
Summing Up
But I Did Get a Good Deal--Examining the Car Salesman
Let Me Take Another Look Underneath That Hood
Good for 90 Days or 3,000 Miles
Applying It to the Classroom
Negotiating Zero Tolerance
What If They Use the "F" Word--Fair?
Be Fair, Be Square, or Be Both Like Me
Three Responses to the Fair Word
The It-Wouldn't-Be-Fair-If-I-Didn't Approach
My Daughter's not Getting Enough Playing Time--It's not Fair
You're Right, It Isn't Fair--It Should Be a Five-Day Suspension
Approach Is Everything
Focus on the Future
Focus on the Future
The Driver on the Bus Said, "Move on Back..."
What can We Do to Make Sure that This Doesn't Happen Again?
Practice Makes Perfect (Or at Least It Makes Better)
Increasing Parental Involvement
Understanding Parent Involvement
Parents of the Past
Contemporary Parent Involvement
Increasing Parental Involvement with School
The Parent Resource Room
Obstacles to Involving Parents at School
Guilty Until Proven Innocent?
Increasing Parental Involvement at Home
Communication is the Key
Success Stories from Around the Country
It's the Simple Things You Do
Parting Thoughts
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