Looking for Information A Survey of Research on Information Seeking, Needs and Behavior

ISBN-10: 1780526547

ISBN-13: 9781780526546

Edition: 3rd 2012

List price: $51.99
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy


Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior reviews more than 50 years of research on information seeking and related topics, and contains over 1,300 citations to relevant works. Now in its third edition, this book is the most comprehensive text on the topics of information seeking, information behavior and information practices. Coverage includes the nature of information, information needs and uses, sensemaking, information avoidance, communication among scientists and scholars, relevant social and psychological theories, models of information behavior, and applicable research methodologies. Interdisciplinary in the choice of examples, the book cites research in information studies, communication, education, management, medicine, sociology and psychology. The book is intended for students and scholars in library and information science, communication, education and related disciplines. Presenting a broad view of these topics, this text is suitable as a companion for courses ranging from undergraduate level to doctoral studies related to information-seeking, information practices and information behavior. In addition, it is a useful reference guide for established scholars.
Out of stock
what's this?
Rush Rewards U
Members Receive:
You have reached 400 XP and carrot coins. That is the daily max!
Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Italian Grammar Online content $4.95 $1.99
Add to cart
Study Briefs
Portuguese Grammar Online content $4.95 $1.99
Add to cart
Study Briefs
Spanish Grammar Online content $4.95 $1.99
Add to cart
Study Briefs
German Grammar Online content $4.95 $1.99
Customers also bought

Book details

List price: $51.99
Edition: 3rd
Copyright year: 2012
Publisher: Emerald Publishing Limited
Publication date: 4/19/2012
Binding: Hardcover
Pages: 491
Size: 6.75" wide x 9.50" long x 1.75" tall
Weight: 2.2
Language: English

List of Figures and Tables
Editorial Advisory Board
Introductions and Examples
Information Behavior: An Introduction
A Bit of Vocabulary
Emphasizing People Rather Than Systems
Ten Myths About Information and Information Seeking
When, Why, and Where Information Behavior has been Studied
The Contexts in Which Information Behavior Is Investigated
The Scope of "Information Behavior"
How This Book Is Organized, and How to Use It
Organization of the Chapters
Which Chapters to Read If...
Common Examples of Information Behavior
Six Information Seeking Scenarios
Buying Products
Finding Information in a Library
Healing a Patient
Betting on Race Horses
Finding the Law
"I Want to Know More about Cancer"
Recommended for Further Reading
Concepts Relevant to Information Behavior
The Concept of Information
Searching for a Definition of Information
Explicating "Information"
The Concept of Information
Typologies of Information Concepts
Definitions of Information and their Problems
The Influential and Restrictive "Information Theory"
Five Problematic Issues in Defining Information
Utility as a Requirement
Physicality as a Requirement
Structure/Process as a Requirement
Intentionality as a Requirement
Truth as a Requirement
Must there be a Universal Definition of Information?
Distinctions among Information, Knowledge, and Data
Recommended for Further Reading
Information Needs and Information Seeking
The Motivational Puzzle
What Is a "Need?"
Needs versus Demands
Four Scholars Ponder Information Needs
Seeking Answers
Reducing Uncertainty
Making Sense
The Spectrum of Motivations
The Trouble with Information Needs
Information Seeking and Information Behavior
Recommended for Further Reading
Related Concepts
Decision Making
Making Decisions
Solving Problems
Browsing, Etc.
Browsing, Scanning, Encountering, and Serendipity
Additional Distinctions
Relevance, Pertinence, and Salience
Relevance and Pertinence
Relevance in Information Retrieval
Avoiding Information
Selective Exposure and Information Avoidance
Knowledge Gaps and Information Poverty
Information Overload and Anxiety
Information versus Entertainment
Sharing and Collaboration
Recommended for Further Reading
Models, Paradigms, and Theories in the Study of Information Behavior
Models of Information Behavior
What is a Model?
Models of Information Seeking
Examples of Information Seeking Models
The First Wilson Model
The Krikelas Model
The Ellis Model
The Kuhlthau Model
The Leckie Model
The Bystr�m and J�rvelin Model
The Savolainen Model
The Johnson Model
The Second Wilson Model
Comparing the Models
Additional Models
Recommend for Further Reading
Metatheories, Paradigms, and Theories
Metatheories, Perspectives, and Paradigms
Metatheories and the Great Divide
Perspectives and Paradigms
What Is a Theory?
Levels of Theory
Sources of Theory in Information Seeking
Objectivist Research Paradigms
Zipf's Principle of Least Effort and Cost-Benefit
Uses and Gratifications and Expectancy Theory
Uncertainty Management Theory, etc.
Other Objectivist Theories
Interpretivist Research Paradigms
Constructivist, Activity Theory, and Sense-making
Social Constructionism and Discourse Analysis
Other Interpretivist Paradigms
Mapping the Theoretical Influences on Authors
Recommended for Further Reading
Methods for Studying Information Behavior
The Research Process
Relating Theory to Methodology
Why We Need Methods
Techniques of Measurement and Analysis
Basic Considerations in Research
Stages of Research
Induction and Deduction
Validity and Reliability
Purpose, Units, and Time
Ethics in Research
Recommended for Further Reading
Methods: Examples by Type
Types and Examples of Methods
The Case Study: Analyzing an Analyst
Laboratory Experiments: Shopping for Cars
Field Experiments: Reading the Label
Postal Surveys: Information Needs and Issue Relevance
E-mail and Web Surveys: Studying Scholars
Brief Interviews: Studies of Everyday Folks
Intensive Interviews: The Lives of Janitors and Brothers
Focus Group Interviews: Doctors and Nurses Search
Network Analysis: Mongols and Managers
Discourse Analysis: Repertoires and Practices
Diaries and Experience Sampling: Incidents and Alarms
Unobtrusive Approaches: Historical Analysis
Unobtrusive Approaches: Content Analysis
Mixed/Multiple Methods
Recommended for Further Reading
Research Results and Reflections
Reviewing the Research: Its History, Size, and Topics
Overview of Part Five
The History of Studying Information Behavior
Estimating the Size of the Literature
Contexts and Categories
Choosing Examples of Studies
Recommended for Further Reading
Research by Occupation
By Occupational Category
Scientists and Engineers
Social Scientists
Humanities Scholars
Health Care Providers
Other Occupations
Recommended for Further Reading
Research by Social Role and Demographic Group
Two Other Ways of Studying People
By Role
Citizen or Voter
Other Roles
By Demographic Group
Racial and Ethnolinguistic Minorities
Socioeconomic Status
Other Demographic Groups
Recommended for Further Reading
Reviewing, Critiquing, Concluding
A History of Complaint
Other Considerations
Conclusions and Trends
Eight Lessons of Information Behavior Research
Trends and Final Thoughts
Recommended for Further Reading
Questions for Discussion and Application
Subject Index
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.