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| Preface | |
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| Introduction: Purpose and Objectives of This Book | |
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| Chapter Overview | |
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| Why Read This Book? | |
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| The Intended Audience | |
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| Scope of the Book | |
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| The Role of Professionals | |
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| The Value of Theory | |
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| Theory in the Information Professions Today | |
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| Theory and Its Uses in Professional Service | |
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| Defining Terms | |
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| Information and Communication Professions: Convergences and Divergences | |
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| Similarities and Differences among the Information Professions | |
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| Characteristics of a Profession | |
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| Library Technicians and Library Assistants | |
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| Conclusion | |
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| References | |
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| Creation, Diffusion, and Utilization of Knowledge | |
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| Chapter Overview | |
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| Introduction | |
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| Information and Data | |
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| Knowledge | |
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| Creation of Knowledge | |
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| Dissemination | |
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| Diffusion | |
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| Utilization | |
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| Change and the Evolution of Professions | |
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| A Model for Explaining the Creation, Diffusion, and Utilization of Knowledge | |
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| Creating New Knowledge | |
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| Diffusion of Knowledge | |
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| Public Policy | |
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| Role of Professions in the Utilization of Knowledge | |
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| Implications for Information Professionals | |
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| Conclusion | |
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| References | |
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| The Role of Professionals as Change Agents | |
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| Chapter Overview | |
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| The Impact of Change on Society | |
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| Categories of Change | |
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| The Paradigm Shift in Western Society | |
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| The Paradigm Shift in Disciplines and Professions | |
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| Paradigm Shift in the Information Professions | |
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| Levels of User-Centered Services | |
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| Conclusion | |
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| References | |
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| The Science Supporting the Information Professions | |
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| Chapter Overview | |
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| Introduction | |
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| The Importance of Theory to Professionals | |
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| Levels of Theory | |
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| Characteristics Common to the Information Professions | |
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| The Science of the Information Professions | |
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| Policy and Environmental Context | |
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| Conclusion | |
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| References | |
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| Information Transfer in the Information Professions | |
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| Chapter Overview | |
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| Introduction to Information Transfer | |
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| A Closer Look at Information Transfer | |
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| Information Professions and Information Transfer | |
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| A Model for Managing an Information Utility | |
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| Community Information Infrastructure | |
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| Conclusion | |
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| References | |
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| The Cycle of Professional Service | |
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| Chapter Overview | |
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| Role of the Professional | |
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| The Diagnostic Process | |
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| Community Analysis | |
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| Conclusion | |
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| References | |
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| The Information Infrastructure | |
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| Chapter Overview | |
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| Definition of "Information Infrastructure" | |
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| A Model for Studying the Information Infrastructure: The Transportation Infrastructure | |
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| Elements of the Information Infrastructure | |
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| A Model for Analyzing the Information Infrastructure | |
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| A Model for the Technology and Information Infrastructure | |
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| Role of Information Professionals | |
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| Conclusion | |
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| References | |
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| The Processes and Functions of Information Professionals | |
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| Chapter Overview | |
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| The Importance of Customization | |
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| The Processes of Building a Collection of Resources | |
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| The Functions of Information Agencies | |
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| Levels of Service | |
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| Putting It All Together: The Role of the Professional | |
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| References | |
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| The Infrastructure of the Information Professions | |
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| Chapter Overview | |
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| Characteristics of a Profession | |
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| History | |
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| Body of Knowledge | |
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| Professional Associations | |
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| Literature of the Field | |
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| Professional Education | |
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| Accreditation | |
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| Guidelines for Service | |
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| Code of Ethics | |
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| Public Recognition | |
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| Taxonomy of the Information Professions | |
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| Conclusion | |
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| References | |
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| Trends and Issues | |
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| Chapter Overview | |
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| Introduction | |
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| Information Infrastructure Issues | |
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| Issues in Library/Information Education | |
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| Recent Studies in LIS Education | |
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| Conclusion | |
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| References | |
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| Professional Organizations | |
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| Professional Journals | |
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| Bibliography | |
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| Index | |