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| List of Figures | |
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| The Library in Its Community: Challenges and Changes | |
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| Why Do We Need Libraries for Children? | |
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| Purposes of Children's Libraries | |
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| Changing Priorities | |
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| Types of Children's Libraries | |
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| Public Libraries | |
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| School Libraries | |
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| Special Libraries | |
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| Planning Services for All Children | |
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| Preschool Children | |
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| School-Age Children | |
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| Transitional Users | |
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| Adults | |
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| Differences Unrelated to Age | |
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| Types of Services | |
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| Building Collections | |
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| Making the Collection Accessible | |
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| Delivering Information Services | |
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| Providing Educational and Recreational Programs | |
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| Outreach | |
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| Marketing Services | |
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| Evaluation and Accountability | |
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| Looking Forward | |
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| Getting to Know Today's Children | |
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| Demographic Changes | |
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| Changing Educational Trends | |
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| Homeschooling | |
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| Online Schools and Classes | |
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| High Stakes Testing | |
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| e-textbooks | |
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| Changing Uses of Media and Technology | |
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| Changes in Reading Formats | |
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| Schools | |
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| Public Libraries | |
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| Changes in Information Seeking | |
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| Digital Resources | |
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| Group Searching | |
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| Changes in Employment Outlook | |
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| Planning Services: Challenges and Changes | |
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| Strategic Planning | |
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| Mission Statements for Strategic Planning | |
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| Public Library Mission Statements | |
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| School Library Mission Statements | |
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| Children's Libraries in Other Settings | |
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| Moving from Mission to Departmental Goals | |
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| Environmental Scan | |
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| Strategy Formulation through Objectives | |
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| Hallmarks of Useful Objectives, Activity Statements, and Indicators | |
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| Collaborative Planning | |
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| Working with Objectives | |
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| Visualizing the Strategic Planning Process | |
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| Evaluation | |
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| Evaluating Achievement | |
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| Outcome Evaluation | |
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| Knowing Where You Stand-Routine Collection of Data about Services | |
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| Evaluating Specific Programs or Activities | |
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| Statistical Evaluation | |
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| Qualitative Evaluation | |
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| Using the Results of Evaluation | |
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| Causes of Failure to Meet Objectives | |
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| Reporting Evaluation Results | |
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| What Is an Annual Report? | |
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| Who Prepares the Annual Report and When? | |
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| Preparing the Annual Report | |
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| Audiences for Annual Report | |
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| Theme of the Report | |
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| Telling the Story with Graphics | |
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| Pictures | |
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| Use Several Different Channels | |
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| Budgeting and Fundraising | |
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| Preparing the Budget | |
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| Staff Time | |
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| Adding New Programs and Services | |
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| Managing the Budget | |
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| Accountability | |
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| Fundraising | |
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| Friends/Parent Support | |
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| Foundations | |
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| Corporate Support | |
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| Grant Support | |
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| Locating Grant Opportunities | |
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| Facilities and Space Planning | |
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| Maintaining Library Space | |
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| Day-to-Day Issues | |
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| Looking Good | |
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| Adult Friendly | |
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| Changing Spaces | |
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| Planning Interiors | |
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| Housing the Collection | |
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| Furnishings | |
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| Infrastructure | |
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| Planning for Technology | |
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| Other Considerations | |
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| New Libraries | |
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| Evaluating Space | |
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| Developing and Managing Collections: Challenges and Changes | |
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| Collection Development in a Multimedia World | |
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| Changing Nature of Library Collections | |
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| Selection of Print Materials | |
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| Selection of Digital Materials | |
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| Sharing Resources | |
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| Weeding the Collection | |
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| Selection Policies | |
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| Keeping Up with Changing Needs | |
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| Acquisition, Automated Systems, and Access | |
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| Materials Acquisition | |
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| Automated Systems | |
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| Cataloging and Classification | |
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| Changes in Automated Systems | |
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| Circulation | |
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| Access | |
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| Shelving Materials | |
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| Marketing the Collection | |
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| Promoting Electronic Media | |
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| Intellectual Freedom and Privacy | |
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| Issues in Intellectual Freedom | |
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| Specific Issues with Digital Resources | |
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| Basic Steps for Preserving Intellectual Freedom in Youth Services | |
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| Step One: Know the Documents Supported by the American Library Association | |
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| Step Two: Have a Selection Policy in Place | |
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| Step Three: Be Prepared to Deal with Challenges | |
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| Children's Right to Privacy in Public and School Libraries | |
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| Basic Steps for Preserving the Privacy of Library Users | |
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| Step One: Develop a Privacy Policy | |
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| Step Two: Review Your Privacy Practices | |
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| Step Three: Protecting Children from Social Media Misuse | |
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| Talking Points for Explaining Library Policy | |
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| Managing Services: Challenges and Changes | |
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| Programs and Services for Children | |
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| Reading Enhancement Programs | |
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| Steps in Planning a Storytime | |
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| Making Preschool Programs Available to Offsite Children | |
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| Reading Development Programs for School-Age Children | |
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| Helping Children Find Information | |
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| Information Services in Libraries | |
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| Alternative Delivery Programs | |
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| Homework Help | |
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| Enrichment Programs for Children | |
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| Programs to Increase Library Visibility | |
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| Preparing for an Event | |
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| Attracting a Large Audience | |
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| Planning an Author Visit | |
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| Other Programs to Increase Library Visibility | |
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| Outreach and Cooperative Programs | |
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| School and Public Library Cooperation | |
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| Resource Sharing | |
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| Communication | |
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| School Programs and Services | |
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| Sharing Space | |
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| Working with Child-Serving Agencies | |
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| Public Library Outreach | |
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| Outreach to Daycare | |
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| Marketing and Maintaining a Public Profile | |
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| Branding | |
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| Developing a Marketing Plan | |
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| Public Relations | |
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| Quality Library Services | |
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| Meeting the Public | |
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| Handouts: Flyers, Posters, Bookmarks, and Brochures | |
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| Electronic Media Promotion Services | |
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| News Releases | |
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| Public Service Announcements | |
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| Media Interviews | |
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| Paid Advertising | |
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| Evaluating Marketing and Public Relations | |
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| Creating a Productive Work Environment: Challenges and Changes | |
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| Recruiting and Retaining Staff and Volunteers | |
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| Staffing Plan | |
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| Process of Hiring | |
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| Interviewing | |
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| Orientation of New Staff | |
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| Staff Retention | |
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| Ongoing Staff Training | |
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| Rewarding Staff Achievement | |
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| Handling Potential Conflict Situations | |
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| Conflict about Work Habits | |
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| Dealing with Grievances | |
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| Performance Appraisal | |
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| Using Volunteers | |
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| Leadership and Staff Communications | |
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| Working with Other Departments | |
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| Creating an Effective Departmental Team | |
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| Balancing Communication Channels | |
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| Face-to-Face Communication | |
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| Telephone Calls | |
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| Texting | |
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| Electronic Mail | |
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| Put It in Print | |
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| Occasions for Sending Memos | |
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| Letters | |
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| Reaching the Entire Department | |
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| Sharing Ideas with Other Youth Librarians | |
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| Networking within a System or Region | |
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| Broadening Your Network | |
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| Choosing a Professional Association | |
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| Attending Conferences | |
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| Looking toward the Future: Challenge and Change | |
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| Changing Media-Changing Services | |
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| Transliteracy | |
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| Merging Media Platforms | |
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| Encouraging Interactivity in the Library | |
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| Inclusive Services for All Media for All Patrons | |
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| Changing World of Publishing | |
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| Acquiring and Providing Digital Materials | |
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| Maintaining an Atmosphere that Welcomes Change | |
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| Encourage New Ideas and Suggestions | |
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| Allow Experimentation | |
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| Allow Criticism of Imposed Change | |
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| Don't Stop Talking | |
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| References and Additional Resources | |
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| Index | |