Business Etiquette, Third Edition 101 Ways to Conduct Business with Charm and Savvy

ISBN-10: 1601631200

ISBN-13: 9781601631206

Edition: 3rd 2010

Authors: Ann Marie Sabath

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Book details

List price: $16.95
Edition: 3rd
Copyright year: 2010
Publisher: Career Press, Incorporated
Publication date: 2/23/2010
Binding: Paperback
Pages: 1
Size: 5.00" wide x 8.25" long x 0.50" tall
Weight: 0.440
Language: English

Ann Marie Sabath is president of At Ease Inc., a nationally recognized protocol and etiquette firm. She has trained more than 90,000 individuals at companies such as Fidelity Investments, Monster.com, CVS Pharmacy/Caremark, Deloitte & Touche, Baird Investments and Marriott International. The first and second editions of Business Etiquette have been recognized by the Oprah Winfrey Show, the New York Times, Entrepreneur Magazine, the Seattle Times, and the Cincinnati Enquirer, among many other newspapers, radio and television stations. Sabath has been profiled in a wide variety of media, including Forbes, the Wall Street Journal and USA Today. She divides her time between New York and Cincinnati.

Introduction
Why You Need This Book
Opening Moves: Making Initial Encounters Work
Business Dress 101: Handling Attire Problems in the Workplace
Correspondence: Putting It Down in Black and White
Sound Advice: Making the Right Phone Impression
Cubicle Protocol and Time Management: Functioning Well in the Office
Meetings: Getting It All Together
VIPs: Dealing With Key Decision-Makers
Unfamiliar Settings: Handling Social Situations
Off the Beaten Path: Coping With Challenges
Common Questions
Appendix
International Etiquette
Bibliography
Index
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