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Preface | |
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Getting the Job | |
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Resume Preparation and Interviewing | |
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Introduction | |
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Resume Preparation | |
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Types of Resumes | |
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Essential Content of Resumes | |
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Personalized Cover Letters | |
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References | |
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The Interview: A Two-Way Fact-Finding Mission | |
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Preparing for the Interview | |
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In the Interview | |
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Questions the Interviewee Might Consider Asking | |
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After the Interview | |
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Thank-You Notes | |
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Summary | |
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References | |
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Things You Should Know | |
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Information to Know (WHO, Health Care 23 Reform, ASHA Documents, Workplace Settings, Malpractice and Liability) | |
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Introduction | |
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Definitions of Impairment, Disability, and Handicap as They Relate to Communication Disorders | |
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Definitions Related to ASHA | |
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Health Care Reform | |
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Managed Care Plans | |
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Malpractice | |
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Malpractice Versus Liability | |
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Strategies to Avoid Being the Subject of a Complaint | |
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Being Served a Summons | |
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Summary | |
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References | |
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Universal Precautions Against Blood-Borne Pathogens and Other Potentially Infectious Material | |
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Introduction | |
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Blood-Borne Pathogens | |
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Terminology | |
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Hepatitis B and Hepatitis B Vaccine | |
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Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome (HTV/AIDS) | |
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What Should Be in Training? | |
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Universal Precautions | |
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Personal Protective Equipment (PPE) | |
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Housekeeping | |
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Labels | |
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Exposure Prevention | |
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Exposure Management | |
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Special Concerns Related To Speech-Language Pathology | |
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Hand Washing | |
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Summary | |
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References | |
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Case Law That Had Implications for Speech-Language Pathologists in School-Based Settings | |
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The Ann Arbor Decision: Social Dialects (1979) | |
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Background Information | |
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The Players | |
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The Issue | |
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The Legal Process | |
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The Rulings | |
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Impacts of the Rulings | |
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Rowley v. Hendrick Hudson School District: The Rowley Standard (1982) | |
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Background Information | |
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The Players | |
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The Preliminaries | |
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The Issue | |
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The Legal Process | |
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Diana v. State Board of Education of California (1970) | |
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Background Information | |
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The Players | |
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The Issue | |
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The Legal Process | |
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The Conclusions | |
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Larry P. v. Wilson Riles (1972) | |
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Background Information | |
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The Players | |
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The Issu | |
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The Legal Process | |
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The Rulings | |
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Parc v. Pennsylvania (1972) | |
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Background Information | |
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The Players | |
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The Issue | |
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The Legal Process | |
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The Rulings | |
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Mills v. Board of Education (1972) | |
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Background Information | |
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The Players | |
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The Issue | |
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The Rulings | |
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Cruzan v. Director, Missouri Department of Health (1990 | |
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Background Information | |
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The Players | |
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The Issue | |
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The Rulings | |
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Summary | |
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References | |
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Legislation Related to the Profession of Speech-Language Pathology | |
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Introduction | |
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Public Laws Enacted by the U.S. Congress with Regard to the Management of Handicapped Individuals (Table 5-1) | |
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Public Laws Affecting Educational Settings | |
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Public Law 333: Vocational Rehabilitation Amendments of 1965 | |
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Public Law 89-750: The Elementary and Secondary Education Amendments of 1966 | |
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Public Law 91-230: The Education of the Handicapped Act | |
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Public Law 93-380: Education Amendments of 1974 Section 513: Family Education Rights and Privacy Act (FERPA) | |
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Public Law 94-142: Education for All Handicapped Children Act (EAHCA) (1975) | |
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Public Law 99-457: The Education of the Handicapped Act Amendment of 1986 | |
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Public Law 101-476: Individuals with Disabilities Education Act (IDEA) (1990) | |
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No Child Left Behind Act (NCLB) | |
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Health Care Legislation Impacting Delivery of SLP Services | |
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The Social Security Act of 1935 | |
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Social Security Act Amendments of 1965 | |
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Social Security Act Amendments of 1972 | |
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Social Security Act Amendments of 1982 | |
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Social Security Act Amendments of 1983 | |
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Medicare Communication Disorders and Services Act (1984) | |
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Medicaid Reform | |
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U.S. Public Health Service Act (1944) | |
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Public Law 101-518: Section 4206 (Patient Self-Determination Act of 1990) | |
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Public Laws Affecting Employment of Persons with Disabilities | |
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Americans with Disabilities Act (Public Law 101-136) | |
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Technology-Related Assistance for Individuals with Disabilities Act Amendments of 1994 (Tech Act) | |
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Health Insurance Portability and Accountability Act (HIPAA) | |
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Summary | |
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References | |
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Ethics in Speech-Language Pathology | |
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What Is Ethics? | |
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Why Are There More Ethical Dilemmas in the Current Two Decades Than Previously? | |
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Model for Clinical Ethical Decision-Making | |
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When a Patient Disagrees with the Recommendations | |
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Clinician-Doctor Relationship | |
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Clinician-Patient Relationship | |
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What Happens if the Code of Ethics Is Violated? | |
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Reporting Abuse | |
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Abuse of the Elderly | |
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Abuse of Children | |
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Summary | |
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References | |
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Professional Standards | |
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CARF: Commission on Accreditation of Rehabilitation Facilities | |
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Condensed Steps to Accreditation (from the CARP standards manuals) | |
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The Joint Commission (Formerly Known as the Joint Commission on Accreditation of Healthcare Organizations [JCAHO]) | |
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Position Statement: Helping Health Care Organizations Help Patients | |
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Contact Information | |
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National Committee for Quality Assurance | |
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Summary | |
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References | |
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Workplace Skills | |
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Clinical Decision-Making | |
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Introduction | |
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Steps to Minimize the Fear of Making Decisions | |
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When Scientific Evidence Does Not Exist to Help with Our Decision-Making | |
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Making the Decision | |
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Critical Pathways | |
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Evidence-Based Practice | |
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Framing the Clinical Question | |
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Finding the Evidence and Assessing the Evidence | |
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Decision Trees | |
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How to Make a Decision | |
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Ethical Decision-Making | |
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Clinical Decision-Making | |
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Factors That Can Interfere with Effective Decision-Making | |
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Is Your Decision the Right One? | |
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Summary | |
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References | |
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Goal Setting: Setting and Achieving Life Goals | |
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Thermodynamics and Goal Setting | |
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Rules for Achieving One's Goals | |
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Evaluate Your Motivators | |
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In Search of Self-Definition | |
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Flextactics | |
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Learn to Thrive on Risk | |
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Make Your Life an Open Book | |
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Use the Power of Visualization | |
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Create a Blueprint for Success | |
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Turn Obstacles into Opportunities | |
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Flex-Planning Ideas | |
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Summary | |
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References | |
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Counseling Patients and Caregivers Living with a Communication Disorder | |
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Introduction | |
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Patient Satisfaction | |
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Counseling | |
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Information Counseling | |
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Levels of Awareness | |
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The Grief Process | |
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Denial | |
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Guilt | |
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Depression | |
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Anger | |
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Bargaining | |
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Acceptance | |
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Counseling Interviews | |
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Effective Listening | |
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Concentration | |
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Active Participation | |
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Comprehension | |
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Objectivity | |
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Active Listening | |
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The Role of the Speech-Language Pathologist | |
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Sympathy and Empathy | |
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Intellectual Support | |
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Referrals | |
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Offer a Reasonable Overview of the Future | |
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Summary | |
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References | |
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The Supervisory Process | |
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Introduction | |
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The Purpose and Dimensions of Supervision | |
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An Analytical Dimension | |
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Supervision as a Collaborative and Cyclical Endeavor | |
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Five Components of the Supervisory Process | |
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Tasks of Supervision | |
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The Supervisory Conference | |
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Self-Supervision | |
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Self-Supervision Is on a Continuum of Three Stages | |
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Utilization and Supervision of Support Personnel | |
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The Supervisory Process-Providing Feedback | |
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Purposes of Performance Evaluation | |
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Summative Versus Formative Assessment | |
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Comparing Evaluative and Objective Feedback | |
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Guidelines for Giving Feedback | |
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Criteria for Effective Feedback | |
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Involving the Supervisee | |
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Comparing Oral and Written Feedback | |
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What Does the Business World Have to Say About Feedback? | |
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What Do Medical Educators Have to Say About Feedback? | |
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The Objective Narrative | |
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Summary | |
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References | |
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Leadership | |
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Introduction | |
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Shared Governance | |
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Climate of Trust | |
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Information Sharing | |
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Meaningful Participation | |
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Collective Decision-Making | |
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Protecting Divergent Views | |
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Redefining Roles | |
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Are Management and Leadership the Same Thing? | |
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Leadership Behaviors | |
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The Four Leadership Styles | |
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Transformational Leadership | |
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Transactional Leadership | |
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Transcendent Leadership | |
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Situational Leadership | |
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Path-Goal Leadership | |
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Summary | |
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References | |
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Time Management and Organizational Strategies | |
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The Paradox of Time | |
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Personal Management | |
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Three Main Ways That Time Gets Used Up | |
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Nine Tools and Rules of the Time Management Trade | |
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Myths About Time Management | |
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Organization | |
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Establishing One's Priorities | |
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Reasons to Be Organized | |
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What Do the Best Time Managers Do? | |
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Strategies Used by Practicing Speech-Language Pathologists | |
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Summary | |
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References | |
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Group Dynamics | |
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Strategies of Developing a Group | |
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Facilitative Communication Behaviors | |
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Behaviors That Hinder Communication | |
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Group Roles | |
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Work Roles | |
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Group Building and Maintenance Roles | |
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Egocentric Roles | |
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Suggestions for Conducting Small Group Discussions | |
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Team Task Analysis | |
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Summary | |
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References | |
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Professionalism and Conflict of Interest | |
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Professionalism Defined | |
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Authority | |
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Autonomy and Accountability | |
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Conflict of Interest Defined | |
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Summary | |
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References | |
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Conflict Resolution | |
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Introduction | |
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Setting the Stage for Dialogue | |
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Resolving Conflict | |
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Facing Disagreement or Conflict | |
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Summary | |
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References | |
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Stress and Burnout: How to Recognize It and How to Tackle It | |
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Introduction | |
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Personal Issues and Problems Due To Stress | |
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Dealing with Stress | |
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What Stressors Are Identified in Different Work Settings? | |
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Burnout | |
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Closing Remarks | |
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References | |
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Index | |